The shiny, new, progressive company is a bit of a facade. It looks nice from the outside but once you are in you get a sense of disorganization, lots of vague direction to manage things but not giving tools, structure or authority to do it. Responsibilities are pretty disorganized with multiple people overlapping job functions, it's good to encourage cooperation but confusing when roles aren't clearly defined and no one has final say in anything. Training is lacking, you just sort of have to learn by watching others. Acquiring properties faster than they can really implement systems to handle them, which has led to unhappy customers. A lot of discussion about what can be done to increase profitability for the company and get homes occupied efficiently but no real talk about how to improve the customer experience for existing tenants once they have them. Health care plan is crazy expensive if you have a family. Not much PTO.