Progressive Insurance Reviews

Updated 21 Jan 2021

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3.9
76%
Recommend to a Friend
93%
Approve of CEO
Progressive Insurance President and Chief Executive Officer Tricia Griffith
Tricia Griffith
989 Ratings
Pros
  • "They really care about their employees and the work environment they create(in 225 reviews)

  • "great benefits, 6% match on 401k (max this out(in 216 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster 

    I worked at Progressive Insurance full-time

    Pros

    Training ,Pay, Team, Fun, Management

    Cons

    Not many, just keep up with the workload

  2. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mayfield Heights, Cuyahoga, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time for more than a year

    Pros

    Great pay, great training, benefits

    Cons

    There wasn't much, I loved the company the people and culture


  3. "*"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 10 years

    Pros

    Career Advancement Compensation Work Environment

    Cons

    No cons. Great company to work for.

  4. "Great place to work !!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Representative 
    Recommends
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    great company culture and growth within company

    Cons

    Workload can get to be overwhelming

  5. "Great job, heavy workload"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster Trainee in Fort Myers, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time for more than 3 years

    Pros

    Work schedule, Pay, Gainshare..My only issue is the extremely heavy workload. Other than that it is a great job

    Cons

    Working in office environment staring out of window all day. Worst job I have ever had. One thing about thos job is that from the day you take your first call- you are already behind. It may seem strange but it is true. Diaries diaries diaries, you will always be behind. On top of that you have employees coming in1hr early to "get caught up" or taking work home..

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  6. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 5 years

    Pros

    They care about their employees, flexibility, continued support to advance in your career

    Cons

    There are no cons I can think of

  7. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Coach 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 10 years

    Pros

    Benefits, work from home, inclusive culture.

    Cons

    Busy workload, fixing what isn’t broken

  8. "Overall, awesome company... some supervisors just shouldn't be supervisors."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time for more than a year

    Pros

    Bonus program is a HUGE reason why people stick around here. The option for remote work was really amazing, especially amidst the pandemic. The insurance was good and information available was easily accessed. The training and academy was rigorous and detailed while made the transition to "the floor" smoother. LOVE the CEO and her involvement with the employees. And if you are looking for a company that is big on diversity and inclusion, you found it.

    Cons

    While there are many amazing people, there are those few that can make it unbearable. As they say, people don't leave companies, they leave managers.

  9. "Solid Culture, Nice People, Good Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst Development Program in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for less than a year

    Pros

    The people, the culture, the pay, the growth mind-set of managers

    Cons

    Not all work is that fun, stuck in SAS

  10. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for less than a year

    Pros

    Gainshare bonus, health insurance and free lunch

    Cons

    I have not found anything

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