Project HOPE Reviews

3.6

65% would recommend to a friend

(68 total reviews)
avatar

Rabih Torbay

93% approve of CEO

69% positive business outlook

Project HOPE has an employee rating of 3.6 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Project HOPE employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

68 reviews
1.0
4 Feb 2022
Recommend
CEO approval
Business outlook

Pros

- Many talented, passionate colleagues across Global Health & Emergency Response teams are improving lives and serving communities worldwide. They work tirelessly to advance the organization's mission. EVP, Directors and Managers are supportive and great to engage with, always pleased to collaborate, educate and advance good work together. The strong leaders and cohesive teams are driving growth. New Domestic program is but one example of excellence here. - World-class global health leader serves as Chief Health Officer, a 21-year CDC veteran. An expert and compassionate leader. Great teacher and true humanitarian.

Cons

As accurate 1-star reviews posted in 2020 describe, steer clear of the revolving door that is Project HOPE's Development & Communications ("DevComm") department. Especially if you're a Communications expert or strategist who believes in best practices. There is a serious problem causing toxic conditions, negative staff experiences and the highest turnover rates I've ever seen. Rather than fostering a spirit of solidarity, trust and collaboration, the team is managed in a dated, negative top-down manner. This culture favors a stunning degree of back-stabbing, pitting teams and good people against one another, weaving an "us vs. them" mentality toward colleagues (including toward Global Health, Health Affairs, others) rather than a unified, healthy fabric. Disrespectful behaviors and attitudes are the norm and condoned (don't be fooled by cheery group calls and emails that are performative, acting as though everything is fine when others are watching). In this culture, disparaging and misrepresenting people, their ideas, work and character are common, including existing staff (leadership team included) and people who left the organization. If you are accustomed to a professional workplace and normal standards of professionalism, prepare for culture shock. This DevComm pattern began long before I joined Project HOPE. I was assured during interview stages that "the old PH" had some bad seeds who had to go, and that "the new PH" was cleaned up and full-speed-ahead. Unfortunately, the truth is that many talented, expert and mission-driven professionals leave because serious DevComm management and culture problems do not get addressed. As 2020 reviews note, HR, Legal and the Senior Leadership Team, including the CEO, are well aware of the DevComm problems. Many concerns have been raised over recent years, prior to and during my tenure. Leadership did not respond to staff concerns, including from some highest performers. Many talented employees thus left over a relatively short time. This included: three media personnel in three weeks, four in four months (i.e. the entire media department). Other losses in 2021 included two great fundraising professionals on the Development team, beloved by colleagues. Other staff left in 2020. I understood a series of sudden, startling firings occurred before my arrival. It became hard to count how many people left DevComm. Importantly, there **are** several good, talented, positive professionals on Project HOPE's DevComm team. The toxic workplace issue is limited to an influential small few but has ripple effects that harm the entire organization. Staff can't understand why such problematic behavior is condoned, despite repeatedly flashing red on Senior Leadership's radar. Based on what one Senior Leader told me, the issue reached Board-level awareness before I joined the organization.

1.0
2 Feb 2022
Recommend
CEO approval
Business outlook

Pros

If you care about global health the organization really is doing a lot of meaningful work around the world. The global health team is truly talented and is making lives better for women and the underserved.

Cons

The development and communications department is toxic. The turnover is the highest I’ve seen at a company both because of out-of-the-blue firings for no apparent reason and people quitting because they can’t take the stress anymore. There’s a culture of distrust and fear on DevCom. Team leads are either pushed out of the org or pushed to verbally berating their coworkers for fear of losing their jobs. Many people have pleaded with the CEO time and again to please address the toxicity — but the response was near radio silence. Sadly all of the most talented, creative, enthusiastic employees have already left or are on their way out. If you are a communications professional please look elsewhere. The saddest part of this all is that at one point, PH had a wealth of talent and passion on the DevComm team -- and now it's gone.

1.0
6 July 2020

Lack of Humanity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the staff i.e. not the leadership are kind, generous and hard-working colleagues

Cons

I wouldn’t recommend this organization to anyone for any purpose. Do not go work there, and more importantly do not donate your time or money to them. They have a complete and total lack of respect for their donors and employees. Employees are seen as disposable and treated with total disrespect. The senior leadership team is without morals or ethics, they lack leadership and will buckle to the whims of a board who also seem to want to drive this organization into the ground. They're a group of misguided leaders who are unwilling to do the right thing this is particuarly true on the development team. The development team is always chasing a dollar without any real business strategy or plans of any kind and it’s usually at the expense of their employees who are terminated, pushed out, laid off due to “fit for purpose” or other reasons that are generally without merit and are at the impulses of a reactive leader. Some of the “leaders” regularly ask for loyalty pledges from staff and balk when the staff won't commit themselves to the leader personally. This is the case most often on the development team. In addition to their lack of morals, every one of these senior leaders of the organization are underqualified and not even welcome in the leadership circles of the Humanitarian Aid community. Some of the leaders spend most days playing a political game with each other usually focused on undermining their colleagues and creating drama aimed at getting direct reports to infight. HR is not comprised or lead by certified SHRM professionals and don't seem to understand basic HR principles, not the least of which include establishing a code of conduct, or, more importantly, confidentiality. HR regularly shares private conversations with each of the aformentioned "leaders" when staff who - often in seeking solutions - rightfully believe they should be able to go to their HR department with concerns about the actions and behaviors of their peers and leaders. The nicest thing I can say about the general counsel is that she’s overworked but without political capital and therefore bends to the urges of these other leaders and is often left to clean up their messes. Employees are regularly berated, shouted and cursed at by the some of these so called "leaders" particularly in development and by other development staff who view themselves as “above the law”. The organization does not hold its leaders accountable for their actions, which in turn has led to an “every man for himself” cutthroat environment. The development team is constantly jockeying to get in front of the board while also bad mouthing and fighting with peers and the CEO. The Global Health team is the only one in the organization with a leader who has any sense of morals and willingness to do good on behalf of the organization. Be sure to check Project HOPE’s 990s carefully as they are grossly inflated and a completely inaccurate picture of the dire financial straits this organization is in. In-kind gifts do not equal cash! In short, this organization will be run into the ground by an egocentric board and the reactive and chaotic nature of these incompetent leaders who are too busy worrying about themselves to worry about the well-being of a 61-year-old organization or its employees and the people they are trying to serve.

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Glassdoor has 87 Project HOPE reviews submitted anonymously by Project HOPE employees. Read employee reviews and ratings on Glassdoor to decide if Project HOPE is right for you.