Does Prospera Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Prospera Credit Union employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Prospera Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Prospera Credit Union?

62% of Prospera Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Prospera Credit Union 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Prospera Credit Union?

Financial Advisor (10) , Customer Service Representative (8) , Customer Service Specialist (6) , Assistant Manager (4) , Employee (4) , Branch Manager (3) , Manager (3) , Business Account Manager (2) , Director (2) , FSM (2) , Financial Solutions Manager (2) , IT Support Analyst (2) , Relationship Manager (2) , Senior Manager (2) , Talent Attraction Specialist (2)

What are the pros of working at Prospera Credit Union according to real employee reviews?

"Lots of very nice people." ((in 12 reviews)); "Great benefits and hybrid work policy" ((in 12 reviews)); "good pay and other benefits" ((in 4 reviews)); "healthy and fun work environment, lots to earn" ((in 3 reviews)); "Good Environment, Good team and nice place" ((in 3 reviews))

What are the cons of working at Prospera Credit Union according to real employee reviews?

"Inexperienced managers that sit in their office and do not get to know you at all." ((in 3 reviews)); "CEO is intelligent, but loves a good politician answer." ((in 3 reviews)); "Once this new leadership gets what they need from you and if you were not part of their plan, you will be let go." ((in 3 reviews))

What are employees saying about Prospera Credit Union redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Prospera Credit Union redundancy and their outlook for job security at Prospera Credit Union in 2026.

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Prospera Credit Union

Prospera Credit Union Reviews

3.6

62% would recommend to a friend

(130 total reviews)

Gavin Toy

68% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.9

Work/Life balance

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Culture and values

3.4

Senior management

Prospera Credit Union has an employee rating of 3.6 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prospera Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

130 reviews

4.0

5 Apr 2026

Pros and Cons

Member service representative

Recommend

CEO approval

Business outlook

Pros

Great to work from home. The office is set up well.

Cons

Management was strained, needed more people. Growth opportunities would take years and years.

4.0

16 Dec 2025

Retaining talents

Member service specialist

Recommend

CEO approval

Business outlook

Pros

Customer service is great, friendly and professional

Cons

Lacking to keep balanced and diverse team

5.0

12 Dec 2025

Managed by great leadership

Risk analyst

Recommend

CEO approval

Business outlook

Pros

Great place to work at

Cons

Lacking technology across all systems

Viewing 1 - 3 of 130 Reviews

Jobs at Prospera Credit Union

Virtual Member Experience Specialist, Member Service Centre (Hybrid) - Career Opportunities

Relationship Manager Career Opportunities

Surrey

CAD 54K - CAD 68K /yr

(Employer provided)

View job

Member Service Specialist (On Site) Part-Time

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