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Prospero Health

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Prospero Health Reviews

3.4

52% would recommend to a friend

(67 total reviews)

Douglas J. Wenners

69% approve of CEO

43% positive business outlook

Prospero Health has an employee rating of 3.4 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prospero Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

67 reviews
1.0
18 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Great coworkers, good pay, good starting PTO

Cons

Toxic culture, bad work life balance, inconsistent, etc.

avatar
Prospero Health Response
4y
First, thank you for sharing your thoughts with us and I would welcome the opportunity to hear from you directly. Your concerns matter and I would appreciate the chance to listen, learn, and explore any suggested recommendations you might have. It’s clear to me that you care about Prospero and your teammates. We have had our fair share of challenges and unexpected issues during the recent clinical documentation rollout – there’s no hiding from that. And I do personally appreciate the hardship those issues have placed on people like you, who are trying to help connect Prospero clinicians to patients who need our services. Just this week, our Care Support and IT leadership collaborated to quickly solve some of the issues you referenced, and we are already seeing positive results from that work. But, as of today, we are also nowhere near where we need to be. Our goal during this conversion was to make the valuable work of our Patient Engagement Specialists easier and over the past few weeks it’s become clear we missed the mark. However, there are a number of enhancements and fixes that will be in place shortly. We believe they will create not just significant relief from the recent challenges you mentioned, but they will also address the longstanding challenges that caused you undue burden and stress. Thank you again for calling attention to this matter and I want to reiterate that my offer to discuss this one-on-one is genuine. Please let me know how I can help. All the best, Michael Scarbrough President and COO
1.0
3 Apr 2022

Burnt out

Recommend
CEO approval
Business outlook

Pros

The patients and my colleagues are the best part

Cons

You are scheduled patients randomly and anyhow, you drive back and forth, they make you deduct 25 miles from your calculated milage everyday which I feel is stalinf from your employees. If you drive 50 miles, they only pay you for 25miles. You work from 8am to 5pm, but its actually 12 - 14 hours, because you still have to go home and complete notes, there is no work life balance, my coworkers are on Teams at 10pm 11pm at night, its sad.

3.0
4 Aug 2022

Run, don’t give it a second thought

Recommend
CEO approval
Business outlook

Pros

The only pro”s about working with this company are the patients you serve

Cons

Not sure where to start! Terrible management for starter. Used to have a great vision and purpose- now it’s only about the numbers and metrics. If you try to speak up you are ousted. Some upper levels have driven amazing clinicians away. There is too much salary waste on upper levels - too many chiefs and not enough Indians. The clinicians bring the revenue in yet have no say in changes being made to their day to day responsibilities. There is no work life balance. The staff at headquarters are not in sync with the field staff. The EMR is the WORST for charting. Somehow it’s ok to manage patients across the state by phone only- never setting eyes on them so if you value your license stay away. They will dump more and more patients on you as they lose clinicians. They will gaslight you- and seek out reasons to let you go if you try to stand up for yourself after they’ve tried hard to make you quit. You go into this knowing your worth and confidence only to leave with no self esteem left and second guessing your career choices. Upper management will hear your concerns and do nothing- or throw you under the bus. The job overall is just one huge mistake/nightmare. You are not valued at all.

Viewing 1 - 3 of 67 Reviews

Glassdoor has 75 Prospero Health reviews submitted anonymously by Prospero Health employees. Read employee reviews and ratings on Glassdoor to decide if Prospero Health is right for you.