employer cover photo
employer logo
employer logo

Proton, privacy by default

Is this your company?

Proton, privacy by default Reviews

3.9

67% would recommend to a friend

(120 total reviews)

Andy Yen

70% approve of CEO

72% positive business outlook

Proton, privacy by default has an employee rating of 3.9 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Proton, privacy by default employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

120 reviews
5.0
10 May 2025

Pretty Good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good ethics and morals, solid mission

Cons

A shame the government is what it is

2.0
4 Apr 2023

Good mission bad culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great mission and product as an alternative to the big tech status quo Majority of staff are good people, easy to get along and very competent. Still opportunities to work on impactful projects given the size of the company Although quite office centric still a broad global team (mainly European) Flexibility ok if working remote. Less so if in an office location.

Cons

The company really does not value its people. This is a symptom of the attitude of the CEO. They seem to think they can "out hire" a bad culture. Recent layoffs were communicated as performance related (majority weren't). Many talented people either leave shortly after joining or burn out (this is very common). No management team bar the founding CEO and CTO. CMO, COO and senior Engineering directors have come and gone in the last 2 years. Hence the issues with culture, CEO has was too much input the majority of it a net negative. Hybrid policy is quite strict 3.5 (yes .5) days in the office per week.

avatar
Proton, privacy by default Response
1y
Thank you for sharing your concerns. Let us address a few points to clarify the situation. Firstly, we have recently filled several key leadership positions, including a new COO, VPs, and other senior roles, all of whom bring a wealth of experience and are committed to fostering a positive culture and driving the company forward. It's important to note that we hold ourselves to a high standard of performance, and while it's never easy to make such decisions, we part ways with employees when performance does not meet these expectations. This is done to ensure that we maintain a strong and effective team. We acknowledge that culture is crucial, and we're actively working on continuous improvements. The hybrid policy, including the specific in-office days, is part of our effort to balance flexibility with the benefits of in-person collaboration. We’re always open to feedback and are committed to creating a work environment where everyone can thrive.
1.0
2 Apr 2022
Recommend
CEO approval
Business outlook

Pros

- some nice colleges - nice office

Cons

- Non-agile environment, you can hear here that "We do not do Agile, we do deadlines, can't you see?" You work to meet some imaginary deadline, which is even not consulted with you as a developer or anyone from the development team. Deadlines are not respected by anyone anyway as they totally ridiculous and impossible to meet. They just create unnecessary tensions in the company. - Your opinion does not count. So, forget about improving anything in this company, including inefficient development process. If you do, you will be reminded by the management that "The team is not a democracy" - Strange disconnection between the teams, e.g. front-end developers do not work normally directly with the designers, because "they are busy with important stuff". They usually have to go through a PO, who interprets the comments they way he/she likes... Not mentioning that this kind of communication takes ages and is very inefficient. - A lot of tech debt and lack of process preventing it. It has been identified as a problem (e.g. mentioned in the proton main blog post) but as agile is not liked by the managers, the tech debt is not managed either. - A lot of frustrated people. Some of them post some angry comments on internal messaging platform that are being removed by the management. - Arrogant management, strongly believing that fact of working in the past for a physics research facility somehow makes them great managers and engineers. - Salary below market

avatar
Proton, privacy by default Response
4y
Thank you for these detailed insights into your experience at Proton. You touch on various improvements areas that we are continuously working on. There is still room for development but the current reality is much more nuanced: - we do our best to design our development and planning processes in an agile way, owned and adapted by each team, paving the way to a pro-active more than reactive mindset; - our decision-making model is not based on consensus (we don't consider this to be efficient) but rather on 360° information gathering and analysis for the accountable person to make a data-driven decision; - we always encourage feedback and look for new ways to give our people the voice. At the same time, we have moderation guidelines to ensure feedback is shared in respectful and inclusive manner. - our compensation framework has drastically evolved in the past years. We don't aim to be the top paying employer on the market because we are not in it for profit but regularly run market analysis to ensure we offer competitive compensation. - we have very bright people around driven by the mission to build a better internet and confidence to accomplish their goals. We do realize that we are not perfect, that we need failures to learn everyday. Failing forward is the way we chose to become better individuals and a better organization.
Viewing 1 - 3 of 120 Reviews

Glassdoor has 144 Proton, privacy by default reviews submitted anonymously by Proton, privacy by default employees. Read employee reviews and ratings on Glassdoor to decide if Proton, privacy by default is right for you.