Providence Reviews
Updated 2 Dec 2023
Found 5,310 of over 6K reviews
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Excerpts from user reviews, not authored by Glassdoor
- "Good benefits just needing lower deductible and approval to receive care from doctors in our own office." (in 468 reviews)
- "Generally great people to work with who are very motivated by the organization's mission and core values." (in 328 reviews)
- "Great coworkers that are passionate about providing quality healthcare and who care deeply about their patients' well being." (in 195 reviews)
- "The management is poor and ones I have had experience with only care about the profit." (in 290 reviews)
- "Senior Leadership did not care enough about their own employees to discuss the superior work their internal employees were performing." (in 91 reviews)
- "Few managers have college degrees and 1/2 the staff do not know English on a high school level." (in 80 reviews)
- 5.0FEATURED REVIEW20 Sept 2023Account ManagerCurrent Employee, more than 3 yearsPortland, OR
Pros
Great company, great management love the culture there.
Cons
I love my job and my company. managers always so great
- 1.017 Nov 2023Progam ManagerCurrent Employee
Pros
None, and I'd rate 0 stars if I could
Cons
Never worked, but I feel obligated to share how impersonal and disrespectful the interview process went for me. I've been asked to interview for two positions there, and both were atrocious. For the first interview, I was emailed a link to schedule my interview, and after doing so, I was sent a confirmation email, but it did not contain an email address to a human should issues arise. I needed to reschedule my interview, and thus was not able to. For my second interview, an email address for an HR rep was included. I hopped onto my online interview at the scheduled time, but the hiring manager did not arrive by ten minutes past that time. I clicked the link in the confirmation email to reschedule, and after rescheduling online, I emailed the HR rep to let her know that nobody arrived and I'd rescheduled. I received no response to that email. Two days before my new interview, the interview was cancelled with no explanation as to why. Saying that this was irritating is an understatement, I will never consider Providence, and I have shared this horrendous experience with so many friends and family.
1 - 4.02 Sept 2023IS Program ManagerCurrent Employee, more than 3 years
Pros
Lots of opportunities to move up if you work hard and want it. Had some of my best managers/directors/bosses here at Providence who pushed me in the most positive ways. Really appreciated the team cultures that I have been part of so far. The pay is fair for those in Program/Project Management, especially for a Healthcare System. You have to ask for it though when you first get the job. Providence is also very work from home friendly. I've worked from home since Covid and we're never going back into mandatory office stations. I do sometimes have to work over 40 hours a week especially when projects deploy, but the work life balance overall is great. Overall great co-workers.
Cons
The benefits could be better. You have to use your PTO to get paid for any holidays. The health insurance benefits aren't great either (you have to pay quite a bit to insure yourself and your family; i.e. compared to Kaiser where they covered my entire family for free). The HR overall is outsourced to the Philippines and they are not very helpful at all. 401k matching is pretty minimal. I do sometimes have to work over 40 hours a week especially when projects deploy, but the work life balance overall is great. There is a definite switch to outsourcing jobs to India which it feels like they often try to hide but everyone already knows. Raises are very minimal; it's considered great if you get 3% a year. Does not seem to be bonus structures for PMO folks unless you are a Manager level or higher.
2 - 4.015 Oct 2023Certified Medical Assistant (CMA)Current Employee, more than 8 yearsSpokane, WA
Pros
The staff and providers I work with truly care about their patients and eachother. We are a tight family group and work well together.
Cons
We are often short handed and overworked. Even though they provide fantastic education and training opportunities, I have found it difficult to move up and many of my co-workers have had the same issues. They will help pay for a nursing degree and not hire the new grad nurse. It's strange and doesn't make financial sense.
- 4.07 Aug 2023PCT/CNACurrent Employee, less than 1 year
Pros
Great staff. Great experience. Growth and maturity. Time management. Great preparation to be an RN - the best NURSES were first PCTS.
Cons
I love Providence and the staff- but the pay is so bare minimum for the work we do. If I didn’t love my job and caring for people, I would go somewhere else. The benefits are great but take a decent amount out of my paycheck every 2 weeks. Our floor tries to keep safe staffing ratios but when 3/4 PCTS are on the floor- we all get 11-12 patients. Some floors have even worse ratios. And the nurses expect the same level of care as when we are 7-8 patients. I do my very best but at the end of the day, the lay needs to increase a solid 6-10$. The nurses are making a good chunk of change and the PCTS (who are also licensed (average program cost is 1-3,000$ depending where)) are barely making it by. Why wouldn’t someone else just go to McDonald’s or become a server and make more?? Anyways I LOVE my job but just wish the pay was better! Also I would be more inclined to pick up extra shifts if I could come in for less than 12 hours. RNS are able to come in for any allotted time they desire for OT but CNAs are require to do a FULL 12 if they want to pick up overtime. 4 days a week with a job as demanding as ours isn’t so inviting.
3 - 3.030 Nov 2023IT Project ManagerFormer Employee, more than 5 yearsPortland, OR
Pros
Good salary and benefits, and great team members to work with. People that really care.
Cons
Has gone much more corporate and cut throat. Managers are in survival mode and are not serving their members. Leadership paid very high salaries but don't bring resulting values, nor do they support organizational core values.
- 1.04 Nov 2023Applications AnalystCurrent Employee, more than 8 yearsPhoenix, AZ
Pros
-It's healthcare, so if it's your aim to do good then this can potentially be the place to do it -Organization provided healthcare
Cons
-The goals of the organization will always take precedence over the needs of the patients -The organization constantly does lay offs and reductions in force. The latest waves of layoffs was to provide justification to outsource cheap labor from India -Toxic leadership runs rampant and is protected by other toxic leadership -Leadership would rather find someone to blame than improve services -The organization has caused massive amounts of patients to be rescheduled for treatments because of its decisions to outsource its IT infrastructure to third parties to save a dime -Reprisal and discrimination are defended and swept under the rug by the HR department. The person with the "liability" will be removed from the organization one way or another -Salaried employees are abused beyond their state laws and work ethics.
1 - 5.027 Nov 2023Executive DirectorCurrent Employee, more than 5 yearsRenton, WA
Pros
We treat each other like family. Your family comes before your job.
Cons
Large Company equals high level of politics. Nothing happens quickly. expect a minimum of two years for any significant action to take place. Not for Profit so not the highest pay in the industry.
- 4.01 Dec 2023LPN Wound CareCurrent Employee, more than 5 yearsSpokane, WA
Pros
Great benefits Works hard to ensure staff have the appropriate PPE and supplies needed; never dealt with a shortage
Cons
Slow moving pay raises Leadership positions tend to be given to thiis who know the the right people instead of the ones who work hard/are qualified
- 5.02 Dec 2023AnalystCurrent Employee, more than 3 yearsBeaverton, OR
Pros
Competitive pay, able to work remotely, good core leaders, better work/life balance
Cons
No paid holidays- You have to use your own PTO
Providence Reviews FAQs
Providence has an overall rating of 3.6 out of 5, based on over 5,688 reviews left anonymously by employees. 66% of employees would recommend working at Providence to a friend and 60% have a positive outlook for the business. This rating has been stable over the past 12 months.
66% of Providence employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Providence 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.