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Providence

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Providence

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Providence Reviews

Updated 2 Dec 2023

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Found 5,331 of over 6K reviews
3.6
66% Recommend to a Friend

Found 5,310 of over 6K reviews

3.6
66%
Recommend to a Friend

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good benefits just needing lower deductible and approval to receive care from doctors in our own office.(in 468 reviews)
  • "Generally great people to work with who are very motivated by the organization's mission and core values.(in 328 reviews)
  • "Great coworkers that are passionate about providing quality healthcare and who care deeply about their patients' well being.(in 195 reviews)
  • "clean with friendly staff and a nice looking new tower(in 160 reviews)
  • "Work life balance is good(in 108 reviews)
Cons
  • "The management is poor and ones I have had experience with only care about the profit.(in 290 reviews)
  • "low pay and understaffed most days(in 268 reviews)
  • "Senior Leadership did not care enough about their own employees to discuss the superior work their internal employees were performing.(in 91 reviews)
  • "Few managers have college degrees and 1/2 the staff do not know English on a high school level.(in 80 reviews)
  • "Upper management a little out of touch with worker needs(in 71 reviews)
    1. 5.0
      FEATURED REVIEW
      20 Sept 2023
      Account Manager
      Current Employee, more than 3 years
      Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, great management love the culture there.

      Cons

      I love my job and my company. managers always so great

      1. 1.0
        17 Nov 2023
        Progam Manager
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        None, and I'd rate 0 stars if I could

        Cons

        Never worked, but I feel obligated to share how impersonal and disrespectful the interview process went for me. I've been asked to interview for two positions there, and both were atrocious. For the first interview, I was emailed a link to schedule my interview, and after doing so, I was sent a confirmation email, but it did not contain an email address to a human should issues arise. I needed to reschedule my interview, and thus was not able to. For my second interview, an email address for an HR rep was included. I hopped onto my online interview at the scheduled time, but the hiring manager did not arrive by ten minutes past that time. I clicked the link in the confirmation email to reschedule, and after rescheduling online, I emailed the HR rep to let her know that nobody arrived and I'd rescheduled. I received no response to that email. Two days before my new interview, the interview was cancelled with no explanation as to why. Saying that this was irritating is an understatement, I will never consider Providence, and I have shared this horrendous experience with so many friends and family.

        1
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        1. 4.0
          2 Sept 2023
          IS Program Manager
          Current Employee, more than 3 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Lots of opportunities to move up if you work hard and want it. Had some of my best managers/directors/bosses here at Providence who pushed me in the most positive ways. Really appreciated the team cultures that I have been part of so far. The pay is fair for those in Program/Project Management, especially for a Healthcare System. You have to ask for it though when you first get the job. Providence is also very work from home friendly. I've worked from home since Covid and we're never going back into mandatory office stations. I do sometimes have to work over 40 hours a week especially when projects deploy, but the work life balance overall is great. Overall great co-workers.

          Cons

          The benefits could be better. You have to use your PTO to get paid for any holidays. The health insurance benefits aren't great either (you have to pay quite a bit to insure yourself and your family; i.e. compared to Kaiser where they covered my entire family for free). The HR overall is outsourced to the Philippines and they are not very helpful at all. 401k matching is pretty minimal. I do sometimes have to work over 40 hours a week especially when projects deploy, but the work life balance overall is great. There is a definite switch to outsourcing jobs to India which it feels like they often try to hide but everyone already knows. Raises are very minimal; it's considered great if you get 3% a year. Does not seem to be bonus structures for PMO folks unless you are a Manager level or higher.

          2
          1. 4.0
            15 Oct 2023
            Certified Medical Assistant (CMA)
            Current Employee, more than 8 years
            Spokane, WA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            The staff and providers I work with truly care about their patients and eachother. We are a tight family group and work well together.

            Cons

            We are often short handed and overworked. Even though they provide fantastic education and training opportunities, I have found it difficult to move up and many of my co-workers have had the same issues. They will help pay for a nursing degree and not hire the new grad nurse. It's strange and doesn't make financial sense.

            1. 4.0
              7 Aug 2023
              PCT/CNA
              Current Employee, less than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Great staff. Great experience. Growth and maturity. Time management. Great preparation to be an RN - the best NURSES were first PCTS.

              Cons

              I love Providence and the staff- but the pay is so bare minimum for the work we do. If I didn’t love my job and caring for people, I would go somewhere else. The benefits are great but take a decent amount out of my paycheck every 2 weeks. Our floor tries to keep safe staffing ratios but when 3/4 PCTS are on the floor- we all get 11-12 patients. Some floors have even worse ratios. And the nurses expect the same level of care as when we are 7-8 patients. I do my very best but at the end of the day, the lay needs to increase a solid 6-10$. The nurses are making a good chunk of change and the PCTS (who are also licensed (average program cost is 1-3,000$ depending where)) are barely making it by. Why wouldn’t someone else just go to McDonald’s or become a server and make more?? Anyways I LOVE my job but just wish the pay was better! Also I would be more inclined to pick up extra shifts if I could come in for less than 12 hours. RNS are able to come in for any allotted time they desire for OT but CNAs are require to do a FULL 12 if they want to pick up overtime. 4 days a week with a job as demanding as ours isn’t so inviting.

              3
              1. 3.0
                30 Nov 2023
                IT Project Manager
                Former Employee, more than 5 years
                Portland, OR
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Good salary and benefits, and great team members to work with. People that really care.

                Cons

                Has gone much more corporate and cut throat. Managers are in survival mode and are not serving their members. Leadership paid very high salaries but don't bring resulting values, nor do they support organizational core values.

                1. 1.0
                  4 Nov 2023
                  Applications Analyst
                  Current Employee, more than 8 years
                  Phoenix, AZ
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  -It's healthcare, so if it's your aim to do good then this can potentially be the place to do it -Organization provided healthcare

                  Cons

                  -The goals of the organization will always take precedence over the needs of the patients -The organization constantly does lay offs and reductions in force. The latest waves of layoffs was to provide justification to outsource cheap labor from India -Toxic leadership runs rampant and is protected by other toxic leadership -Leadership would rather find someone to blame than improve services -The organization has caused massive amounts of patients to be rescheduled for treatments because of its decisions to outsource its IT infrastructure to third parties to save a dime -Reprisal and discrimination are defended and swept under the rug by the HR department. The person with the "liability" will be removed from the organization one way or another -Salaried employees are abused beyond their state laws and work ethics.

                  1
                  1. 5.0
                    27 Nov 2023
                    Executive Director
                    Current Employee, more than 5 years
                    Renton, WA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    We treat each other like family. Your family comes before your job.

                    Cons

                    Large Company equals high level of politics. Nothing happens quickly. expect a minimum of two years for any significant action to take place. Not for Profit so not the highest pay in the industry.

                    1. 4.0
                      1 Dec 2023
                      LPN Wound Care
                      Current Employee, more than 5 years
                      Spokane, WA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great benefits Works hard to ensure staff have the appropriate PPE and supplies needed; never dealt with a shortage

                      Cons

                      Slow moving pay raises Leadership positions tend to be given to thiis who know the the right people instead of the ones who work hard/are qualified

                      1. 5.0
                        2 Dec 2023
                        Analyst
                        Current Employee, more than 3 years
                        Beaverton, OR
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Competitive pay, able to work remotely, good core leaders, better work/life balance

                        Cons

                        No paid holidays- You have to use your own PTO

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                      Providence Reviews FAQs

                      Providence has an overall rating of 3.6 out of 5, based on over 5,688 reviews left anonymously by employees. 66% of employees would recommend working at Providence to a friend and 60% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Providence employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Providence. This rating has improved by 1% over the last 12 months.

                      66% of Providence employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Providence 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

                      Popular Careers with Providence Job Seekers

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      CSM

                      Hi any one works as solutions engineer I got this task to do and would like to know if it’s correct what I’ve done please. Thanks a lot

                      1
                      0 Comments

                      Digital Strategy Consultant

                      Is it bad interview etiquette to ask about salary expectations WHEN the recruiter fails to bring that up in our screener? I did it so we could ensure alignment and the recruiter said she ‘usually waits to do that after the first call’ 🙄

                      1
                      2 Comments

                      EHS Analytics Manager

                      Has anyone ever requested another recruiter while starting the interview process? I had a bad experience with one at Republic. It was really bad to the point she wasn't remembering conversations and ghosted me about follow-ups. She reached out to me about a job I applied for a few months ago but I don't want to go through the same experience. Then again, maybe her lack of accountability is indicative of the work environment at that particular company and I shouldn't even bother.

                      1
                      2 Comments

                      Glassdoor has 5,688 Providence reviews submitted anonymously by Providence employees. Read employee reviews and ratings on Glassdoor to decide if Providence is right for you.