Pullman Hotels Reviews

3.9

74% would recommend to a friend

(177 total reviews)
avatar

Sébastien Bazin

92% approve of CEO

63% positive business outlook

Pullman Hotels has an employee rating of 3.9 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pullman Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

177 reviews
1.0
24 Jan 2026

Not too bad

Recommend
CEO approval
Business outlook

Pros

Nice owners and new hotel

Cons

Not easy to take leave and off days. Expected to reply and be at work at all times

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Pullman Hotels Response
5mo
Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. ​ Kind regards, Accor People & Culture
5.0
5 Oct 2025

Good

Recommend
CEO approval
Business outlook

Pros

Positive Work Culture Recognition and Promotion Opportunities Inclusive and Diverse Team Communication and Leadership

Cons

NA NA NA Na Na

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Pullman Hotels Response
8mo
Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture
2.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Pays more than other waitress positions

Cons

Workplace politics often affects wellbeing

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Pullman Hotels Response
10mo
Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. ​ Kind regards, Accor Talent & Culture
Viewing 1 - 3 of 177 Reviews

Glassdoor has 353 Pullman Hotels reviews submitted anonymously by Pullman Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Pullman Hotels is right for you.