Does Pullman Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Pullman Hotels employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Pullman Hotels. This rating has been stable over the past 12 months.

How satisfied are employees working at Pullman Hotels?

74% of Pullman Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pullman Hotels 2.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Pullman Hotels?

Housekeeping (7) , Front Desk Receptionist (6) , Recepcionista (5) , Receptionist (5) , Sales Manager (5) , Chef (4) , Event Manager (4) , Food and Beverage Attendant (4) , Recepcionista Bilíngue (4) , Room Attendant (4) , Auxiliar De Cozinha (3) , Chef De Rang (3) , Executive (3) , GSA - Guest Service Agent (3) , Garçom (3)

What are the pros of working at Pullman Hotels according to real employee reviews?

"Good for the work environment" ((in 6 reviews)); "Great team depending on the department you're in" ((in 6 reviews)); "Great colleagues and manager to work with" ((in 6 reviews)); "the staffs were friendly and helping" ((in 5 reviews)); "Good Benefits for all employees" ((in 5 reviews))

What are the cons of working at Pullman Hotels according to real employee reviews?

"Bad management, does not communicate clearly and loves to cristisics people and look down on people so they can feel superior, disgusting" ((in 13 reviews)); "Low paid salary." ((in 8 reviews)); "managers aren't too good at all" ((in 3 reviews)); "Don’t pay heed to work life balance." ((in 3 reviews))

What are the top reviewed Pullman Hotels locations?

Sydney , Melbourne , Cairns , Adelaide , Dunsborough , Hobart , Albert , Brisbane , Gold Coast , Jolimont , Magenta

Pullman Hotels Reviews

3.9

74% would recommend to a friend

(177 total reviews)

Sébastien Bazin

92% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.6

Culture and values

3.5

Career opportunities

3.4

Senior management

3.3

Compensation and benefits

2.9

Work/Life balance

Pullman Hotels has an employee rating of 3.9 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pullman Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

177 reviews

1.0

24 Jan 2026

Not too bad

Manager

Recommend

CEO approval

Business outlook

Pros

Nice owners and new hotel

Cons

Not easy to take leave and off days. Expected to reply and be at work at all times

Pullman Hotels Response

5mo

Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. Kind regards, Accor People & Culture

5.0

5 Oct 2025

Good

Qam

Recommend

CEO approval

Business outlook

Pros

Positive Work Culture Recognition and Promotion Opportunities Inclusive and Diverse Team Communication and Leadership

Cons

NA NA NA Na Na

Pullman Hotels Response

8mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

2.0

27 Aug 2025

Review

Waiter/waitress

Recommend

CEO approval

Business outlook

Pros

Pays more than other waitress positions

Cons

Workplace politics often affects wellbeing

Pullman Hotels Response

10mo

Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. Kind regards, Accor Talent & Culture

Viewing 1 - 3 of 177 Reviews

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Jobs at Pullman Hotels

Front Office Trainee - Thực Tập Bộ Phận Tiền Sảnh

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Welcomer Trainee - Thực Tập Sinh Chăm Sóc Khách Hàng

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Chef De Partie - Indian

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Finance Trainee - Thực Tập Kế Toán

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F&b Trainee - Thực Tập Sinh Nhà Hàng/ Tiệc/quầy Bar

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