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Pursuit Collection

Part of Viad

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Pursuit Collection Reviews

3.4

58% would recommend to a friend

(256 total reviews)
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David Barry

62% approve of CEO

31% positive business outlook

Pursuit Collection has an employee rating of 3.4 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pursuit Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

256 reviews
3.0
19 Dec 2018

It’s all about the $$$

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people you work with are great and make it worthwhile working there, most staff and supervisors care and want to make it a place that people want to work in (at least in the department I was in). Most of the actual managers were pretty good, it’s the people above them that ruined it for me.

Cons

Upper management makes no effort to show they care about the staff, if they can make more money for the gondola by working everyone to the bone, they’d do it in a heartbeat. Had more interactions with David Barry then any of the upper management. If one person does something wrong, then usually whatever they screwed up gets ruined for the rest of the staff members, no accountability.

2.0
14 Mar 2023
Recommend
CEO approval
Business outlook

Pros

You are eligible for health benefits even as a waitress

Cons

Company does not care about its staff. No proper training. Expect you to do more than your role. Will hire anyone then expect the more competent to pick up major slack of the useless. Pressure employees they don’t personally like to quit.

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Pursuit Collection Response
3y
Thanks for your feedback. I'm sorry to hear you did not enjoy your time with us. I would like to know more about your concerns so that I can take your comments and review them with leaders within the organization. If there's anything specific that you'd like to discuss confidentially with me, I'd love to hear from you. Jamie Thorpe, VP People & Culture jthorpe@pursuitcollection.com
2.0
30 Oct 2017
Recommend
CEO approval
Business outlook

Pros

- free tickets to Brewster owned attractions -living in banff -meeting co-workers. The companies biggest asset. NOT management. - IF upper management likes you, there's room for growth as most people leave because the company is cheap.

Cons

-Low level management makes promises they can't keep, because upper level management is cheap. -below market value wage. -could get fired by Ghada Wirth at any point(literally) working at the Banff Gondola. -Tries to run a world class restaurant while paying the manager $32,000. - Upper management doesn't speak to front line staff at the banff gondola. Not even a simple hello. -Very political working environment. Management plays favorites hardcore. - Management would rather spend 1K on decorations than give staff the wages they deserve. - Cannot negotiate whatsoever. - Staff accommodation is nice; but they treat you like children (weekly inspections (and they nit-pick), forms to fill out if you have guests, make up rules on the fly (no BBQ, wasn't in the lease), couples cannot live together)) -they manage using fear. - do not stick up for staff when customers are rude.

Viewing 1 - 3 of 256 Reviews

Glassdoor has 316 Pursuit Collection reviews submitted anonymously by Pursuit Collection employees. Read employee reviews and ratings on Glassdoor to decide if Pursuit Collection is right for you.