4.0
1 June 2026
Strong development opportunities but inconsistent communication issues
Former employee, more than 10 years
London, England
Recommend
CEO approval
Business outlook
Pros
• Strong exposure to digital, data and technology programmes with opportunities to develop technical and quality expertise. • Many talented and dedicated colleagues who genuinely care about learner outcomes. • Large organisation with established systems and resources. • Opportunity to work with major employers and national apprenticeship programmes. • Good middle management for employee support.
Cons
• Communication between departments could be inconsistent, leading to duplication of effort and confusion around ownership. • Processes were often reactive rather than proactively designed around the learner journey. • Opportunity is behind closed doors for the most part or only from the Birmingham office.