QBE Reviews | Glassdoor.com.au

QBE Reviews

Updated 18 July 2018
647 reviews

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3.0
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QBE Group CEO Patrick Regan
Patrick Regan
12 Ratings

647 Employee Reviews

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Pros
Cons
  • "Change of senior management over last six months has resulted in inertia on strategy and delay in decision making" (in 30 reviews)

  • "A lot of changes in upper management recently" (in 27 reviews)

More Pros and Cons

  1. "Company on the up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QBE part-time

    Pros

    Great flexibility and work/life balance, ability to work some days from home to meet parenting responsibilities. Leadership opportunities for all levels. Managers are generally high performing, decent people. Sense that the company is going somewhere.

    Cons

    Everyone is pretty busy doing their day-to-day tasks, so it can be difficult to find the time to innovate and plan ahead.

    Advice to Management

    While there has been a lot of executive change in recent years, much of this has been necessary. I’m hopeful that the new leadership team will work well together, and we will have a period of stability.
    The flexible work policy is fantastic (and the no 1 reason I work for QBE), but I’ve received some feedback from colleagues that it can be inconsistently applied at lower levels in the company.


  2. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Brisbane
    Current Employee - Underwriter in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QBE full-time (Less than a year)

    Pros

    -Culture
    -Flexi hours
    -employee benefits
    - breaks
    -QBE foundation
    -Opportunity
    -People

    Cons

    -management
    -budgeting
    -desk space
    -systems
    -training and development

  3. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Parramatta
    Current Employee - Case Manager in Parramatta
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QBE full-time (More than a year)

    Pros

    Flexible, team environment, good culture, share a common goal, T&D

    Cons

    Not really organised for new starters

    Advice to Management

    T&D sooner and have all sanctions in place for newbies


  4. Helpful (1)

    "Culture is good, not great. Management is ok, not good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at QBE full-time (More than 10 years)

    Pros

    QBE is finally starting to form a great culture and figure out their people make the company. They have embraced more new ways of thinking and they have some great employee led programs like their indigenous inclusion RAP committee , their LGBT inclusion group ‘QBE Pride’ and ‘The Circle’ which is women related. If you want a company focusing on diversity and inclusion, it’s great.

    Cons

    So much happens really quickly that if you aren’t into that way of working you won’t last. The expectation on employees doesn’t match the pay either. It varies from role to role. If you have been an employee for a long time and move laterally or upwards, your pay gets capped even when the role should pay more. Restructures are also a thing that occur A LOT. If you want stability this company is not for you.

    Advice to Management

    Focus on retaining people. Sadly, you couldn’t retain me even after 13 years. Don’t expect to utilise their advanced skills and not reward them in return.


  5. "After 15 years, still very proud to work at QBE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Parramatta
    Current Employee - Service Manager in Parramatta
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QBE full-time (More than 10 years)

    Pros

    Great Australian employer with truly global insurance ops & global career opportunities. Approachable leaders that do consult with operational teams. Several effective global rewards & recognition mechanisms for all staff. Inspirational new CEO for Australia & New Zealand ops with strong people & culture focus, not that I thought it was lacking previous. I can attest to the Australian leadership team being truly good quality human beings that I trust with our strategic direction. Flexibility available to those doing the right thing if/when it suits business operations & your role. Modern office environments.

    Cons

    It's an insurance company - so you rarely ever get a empty/clean desk, however, their is support available to manage your worloads & development needs. We are fast paced, fluid & you will need to get comfortable with change.

    Advice to Management

    Really loving how flat the organisation is becoming with information flow, communication, transparency & access to senior leaders. Keep it up, the teams appreciate it.


  6. "Continuous change and significant talent drain in last year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Member of Technical Staff in Sydney
    Former Employee - Senior Member of Technical Staff in Sydney
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at QBE full-time (More than 3 years)

    Pros

    Global company with the benefits that brings. A new CEO may make a significant change for the better

    Cons

    Continuous change in senior management means no movement on strategy in several years. Significant focus on cost reduction and reduction in markets, coupled with lack of progress in strategy means a lot of talent is leaving voluntarily as well as the associated restructuring of the business.

    Advice to Management

    Staff are leaving for a reason. Look at departments with high turnover and try figure out what the root cause is - is it line management or something else?


  7. "Great culture, supportive leadership, transforming organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QBE full-time (More than a year)

    Pros

    Company invests in your development. Leadership is supportive and enabling.
    Organisation is on a transformational journey and its very exciting to be part of it all.
    Ability to contribute to the community thru giving and volunteering.
    Very flexible work environment. Purchase leave and other generous benefits.

    Cons

    If you don't enjoy fast pace and some ambiguity this might not be the place for you.

    Advice to Management

    The vision is exciting, keep driving the execution.

  8. Helpful (1)

    "No strategic direction; no career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QBE full-time (More than a year)

    Pros

    People are laidback. Workload is reasonable and people are pleasant to work with. You can easily get noticed and rewarded if you do a good job.

    Cons

    No direction from management. Frequent changes in top leadership (some not even lasting a year). Management does not care about employees’ career growth. Org chart is confusing - too many people in management.

    Advice to Management

    Be decisive and follow through plans.


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Case Manager in Sydney
    Current Employee - Senior Case Manager in Sydney
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at QBE full-time (More than a year)

    Pros

    Work/life balance, Salary, Inclusion, Discounts, Social events

    Cons

    Management communication following redundancies.

    Advice to Management

    See above in relation to comms.


  10. "Hard"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Job description was not always clear. I felt like I was on a roller coaster every day. My salary was put in the wrong account and I am still trying to local my superannuation and other insurance and legal documents

    Cons

    No job satisfaction. Inhouse work problems cause problems with everyday life. This affects mental health, families, relationships and more. It makes me unmotivated

    Advice to Management

    No job is easy . A clear understanding of job description and immediate action need to be taken with payroll issues.


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