QBE Reviews | Glassdoor.com.au

QBE Reviews

Updated Sep 19, 2019

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Found 754 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
69%
Approve of CEO
QBE CEO Patrick Regan
Patrick Regan
44 Ratings
Pros
Cons
  • "Senior management didn’t really care about anything but the bottom line(in 33 reviews)

  • "Upper management very detached and distance themselves from the lower levels(in 28 reviews)

More Pros and Cons
  1. Helpful (3)

    "QBE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Treasury Analyst in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QBE full-time for more than a year

    Pros

    Great people and great offices

    Cons

    Too many management not enough room for promotions

    QBE2019-01-08
  2. "Disjointed and lack of vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - H R Business Partner 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at QBE full-time for less than a year

    Pros

    People in the frontline are so genuine. Most leaders are approachable.

    Cons

    Constant restructure with poor comms and change management practice

    Advice to Management

    Lack of visionary senior executives, and too reactive and no long term vision. Be proud of this 135 year old company, senior leaders please take custodianship to invest on their peoples’ development and growth opportunities.

    QBE2019-09-19
  3. Helpful (1)

    "Poor Culture"

    StarStarStarStarStar
    Current Employee - Transformation Lead 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at QBE full-time for more than 3 years

    Pros

    Easy work to complete and regular travel

    Cons

    The organisation is set up to fail

    Advice to Management

    Value your people and make a decision

    QBE2019-09-16
  4. "Great Place to Work with alot of Flexibiliy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Global Systems Engineer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QBE full-time for more than 10 years

    Pros

    Great work environment Work Life Balance

    Cons

    Limited career progression Limited opportunities to grow

    Advice to Management

    Need more attention to long term staff for career progression.

    QBE2019-09-01
  5. "Great company to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Graduate Underwriter in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at QBE full-time for more than a year

    Pros

    Highly supportive team Huge network both nationally and internationally A transparent organisation that emphasises the importance of meeting employees' needs Very flexible work environment with several key benefits

    Cons

    Very competitive environment Fast-paced culture which can be very stressful for some people

    QBE2019-08-21
  6. "The worst and the best under a same roof"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Risk Manager in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at QBE full-time for more than a year

    Pros

    Good Brand, good policies, going through a lot of changes providing a lot of interesting opportunities to learn and contribute. Good salary package.

    Cons

    No company culture and no controls over managers, leaving opportunity for some of the best team management when the management is good, and some of the worst is the manager is bad. Some teams have record high level of turnover, for very legitimate reasons. Any person interested in QBE should do a thorough due diligence on the specific team they are going for before joining.

    Advice to Management

    If you want your strategy to be implemented, you need to have strong relays for your culture and your vision. Put stringent controls on your Heads Of, Senior Managers including anonymous 360 reviews, anonymous peer reviews, turnover measurement, etc. Get your HR to sit with the teams at least once or twice a week to really feel what is happening on the ground. It is a great company, you want to make sure you... attract and keep great people.

    Show More
    QBE2019-09-16
  7. "Not bad"

    StarStarStarStarStar
    Current Employee - Receptionist 

    I have been working at QBE full-time for more than a year

    Pros

    Large company. Good team vibe

    Cons

    Feel like a cog in a large machine

    QBE2019-08-24
  8. "Poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at QBE full-time for less than a year

    Pros

    Collegues are generally good people, great to work with.

    Cons

    Terrible Management with below average leadership skills Poor culture

    Advice to Management

    Regretful career move.

    QBE2019-09-08
  9. Helpful (1)

    "Political Minefield"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at QBE full-time for more than 3 years

    Pros

    Some departments and managers genuinely care about their staff. Decent brand recognition due to sponsorship. Some career development opportunities due to organizational size.

    Cons

    Toxic politics is rife within the organization. Mainly driven by incompetent middle managers. These individuals do no work, so they spend their time playing politics and harassing junior staff. The best junior staff leave due to carrying the dead weight and this only exacerbates the problem.

    Advice to Management

    Too many layers of middle management with little to no benefit to the organization.

    QBE2019-09-02
  10. Helpful (1)

    "Management in turmoil"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive in Sydney
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at QBE full-time for more than a year

    Pros

    * Some commitment to diversity * Some commitment to work flexibility * Reasonably current productivity technology (laptops, Windows 10, good video conferencing). * Good offices * From a very low base, things may only get better, especially in earnings

    Cons

    * it's a boy's club, and an underwriter's boy's club at that * No evident commitment to a long term investment in the business, it feels like it's for sale * Really old and unacceptable underwriting and claims systems. Mainframes, in 2019! * Given the above, the operations of the business are under unsustainable cost pressures with poor customer service, overwork by staff, inaccurate processing and poor record... keeping endemic. Even very senior staff advise their reports to start looking for alternatives * The Australian business earns most of the profit for the company, but gets a small part of any investment. * Significant confusion between the roles of the global head office and the Australian operations. Constant conflict between the two. * Arbitrary dismissals * The place is driven by fear * Any earnings increases are unsustainable. They are possibly driven by the sale of existing businesses and the expense cuts already mentioned

    Show More

    Advice to Management

    * If the business is for sale, then get on with it

    QBE2019-08-28
Found 754 reviews
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