Does Qualfon pay their employees well?

According to anonymously submitted Glassdoor reviews, Qualfon employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Qualfon. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Qualfon?

38% of Qualfon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Qualfon 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Qualfon?

Customer Service Representative (283) , Customer Service Representative (CSR) (120) , Customer Service Agent (36) , Call Center Agent (25) , Customer Service (16) , Sales Representative (16) , Customer Service (CSR) (15) , Call Center Representative (14) , Licensed Insurance Agent (12) , Agent (10) , Sales Agent (10) , Operations Supervisor (9) , Supervisor (9) , Manager (8) , Technical Support (8)

What are the pros of working at Qualfon according to real employee reviews?

"great people to work with" ((in 47 reviews)); "Great feeling of inclusiveness, work from home." ((in 43 reviews)); "fun and 1 month training is good" ((in 27 reviews)); "Great benefits for temporary contract work during open enrollment periods." ((in 27 reviews)); "Growth opportunities and training is good" ((in 16 reviews))

What are the cons of working at Qualfon according to real employee reviews?

"Low pay and other compensation" ((in 86 reviews)); "Low salary offered and not enough for my basic needs" ((in 68 reviews)); "They don't have HR Services in India and also having Poor management for great resources." ((in 59 reviews)); "have not seen or heard anything else these except our supervisors have told us not everyone will get a merit raise." ((in 17 reviews)); "Lack of professionalism from some upper management" ((in 15 reviews))

What are employees saying about Qualfon redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Qualfon redundancy and their outlook for job security at Qualfon in 2026.

Qualfon Reviews

2.9

38% would recommend to a friend

(1,104 total reviews)

Doug Kearney

49% approve of CEO

40% positive business outlook

Qualfon has an employee rating of 2.9 out of 5 stars, based on 1,104 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Qualfon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews

3.0

30 June 2026

Great entry point into banking but attendance issues persist

Bank specialist

Recommend

CEO approval

Business outlook

Pros

It's a great job to break into the banking industry. Their onboarding/training process is extensive to ensure that you are prepared for production. Their metric system will definitely force you to apply yourself to reach new heights that you didn't think was possible.

Cons

Its difficult to manage your attendance and benefits without having access to it from a website or app. PTO, sick and vacation time are combined which isn't given to you after 90 days. So if you miss a day, time won't accumulate and they don't give annual raises.

3.0

29 June 2026

Great training and fun culture, but survey reliance issues

Banking specialist

Recommend

CEO approval

Business outlook

Pros

Training Provided Fun Culture Many activities planned for staff

Cons

Rely heavily on Satisfaction surveys completed by caller

2.0

31 May 2026

Ok pay and great training, but stressful call center environment

Csr agent

Recommend

CEO approval

Business outlook

Pros

Pay was good. Training was comprehensive and the trainers were amazing

Cons

Call center job so you will be swarmed with calls. Weird shifts. Management is annoying about time management. Being late 1-2 minutes gives you points and with enough points you get fired. Pay is around 20-21 Would only do this to gain experience or if I am on my last choice Weird hours

Viewing 1 - 3 of 1,104 Reviews

Jobs at Qualfon

Call Center Banking Specialist

Customer Service Sales Representative

Call Center Banking Specialist- Afternoon

Warehouse Fulfillment Supervisor

Highland Park, MI

·

USD 36K - USD 46K /yr

(Glassdoor Est.)

View job

Qualfon

Qualfon Reviews

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Reviews by job title

Great entry point into banking but attendance issues persist

Great training and fun culture, but survey reliance issues

Ok pay and great training, but stressful call center environment

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