Quandoo Reviews

3.8

75% would recommend to a friend

(266 total reviews)

Hidetaka Kawashima

83% approve of CEO

26% positive business outlook

Quandoo has an employee rating of 3.8 out of 5 stars, based on 266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quandoo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

266 reviews
1.0
27 Dec 2016

Want to work at Quandoo? Have a look at reviews on page 2 and 3!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Note: it seems management want to push all negative feedback onto pages 2 and 3, hoping that you won't see it. The good: - fast paced, never a dull moment at Quandoo - if you're good, you'll progress quickly, which is why I gave it 4 stars for "Career Opportunities" - camaraderie with your immediate team - lots of autonomy: if you achieve your targets, managers do not care how you do it

Cons

Just in case you're wondering, nothing in the negative reviews on the other pages is exaggerated. I've personally experienced, or seen it happen to others, or overheard EVERYTHING that other reviewers say. The bad: - Buggy software - be prepared to deal with very angry accounts. Every - single - day. Be prepared to lose accounts because they are sick of working it out. They're intelligent people, it's not them. Be prepared to spend 20 min on a task that should take you 30 secs - Unless you're high up in the hierarchy: no support from HQ. There's a review here that says exactly the opposite. I'm guessing this person is a country manager or something... - Silo mentality. Some teams (usually the ones not in direct contact with customers-accounts) won't lift the little finger if you don't hand it to them on a plate The ugly: - NO WORK LIFE BALANCE. You'll start at 9 am. You'll finish at 11pm, or midnight, or later. Every - single - day. You'll have meetings with accounts at night and on weekends because that's when they work. You'll still do your admin work during business hours. You'll basically work two jobs. You'll be paid for one. You'll never see your friends, family or partner. Your health will take a hit - Poor pay. Obviously what seems OK on the basis of 38 hours/ week, give or take the occasional crazy month, seems pretty poor when you work 70 hour-weeks on the regular, all year round - I've seen 2 people getting fired simply because they didn't bring in the same results after a while. A little like when you kill a horse that helped on the farm all its life but is now getting too old... No, all those reviewers on pages 2 and 3 saying they are afraid to lose their job month after month are not too dramatic - If you're good and achieve 100% of your targets, next month management will expect 120% from you - But you may be good one month because the targets appeal to your strengths. The company changes focus every month. So drop everything you were doing last month. Your new targets may not appeal to your strengths anymore. You may fall short, at say 60-80%. In which case, be prepared to have one-on-ones with management (not of the pleasant kind) - Obviously turnover is crazy. Just have a look at the number of past employees on Linkedin. I've seen people leave after a week. I've seen people never come back after just one day. That's why Quandoo is always, always recruiting. Not because it is growing - Value system is poor. It's OK to be "creative" with your sales strategy, as long as this new account is signed. It's short-term sales. Don't worry about long-term mutually beneficial relationships

5.0
11 Feb 2016
Recommend
CEO approval
Business outlook

Pros

- fast paced environment - heaps of options for personal development if results are good - you may qualify to get a lot of responsibility after relatively short time period - best product on the market with regard to table- and reservation management

Cons

The old commission model was a bit confusing. With the beginning of the year this was changed and now the model is far more comprehensible.

avatar
Quandoo Response
10y
Thank you for taking the time to post your review. We’re glad to hear you like the new commission model! A lot of time was spent on it so it’s great to receive that feedback. It’s a focus of ours to have a happy team and provide our employees with the opportunity to grow in our business. Once again we appreciate you sharing your experience with us so far.
1.0
4 Mar 2021
Recommend
CEO approval
Business outlook

Pros

overseas trips for summit at some stage they had an attractive commission structure for about 1 year

Cons

Terrible management constant high levels of stress for employees coming from management management doesn't care about employees so many employee turn over and stress leave unachievable targets constant changes on a monthly basis to KPI and processes no security even when you pass probation and are one of the top performers they function like robots and only care about numbers even when there are great partnerships opportunity you are blocked as a BDM to win them if they don't pass the machine test and you are told they won't count towards your targets

avatar
Quandoo Response
5y
We’re sorry to hear that you did not have a positive experience. As an innovative company, we take all constructive feedback on board as it helps us to grow and create a better working environment. We would like to discuss your experience with you personally. If this is something you’d be interested in, please contact us at: peopleandculture@quandoo.com We wish you all the best for the future!
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Glassdoor has 346 Quandoo reviews submitted anonymously by Quandoo employees. Read employee reviews and ratings on Glassdoor to decide if Quandoo is right for you.