I guess some people could argue that Quantum is what you would expect it to be. A call centre where you work hard to get results, which are practically impossible, and in return get paid next to nothing and offered little or no progression.
However, I can honestly say that I have never, ever worked anywhere that is so utterly dishonest, disgusting and disrespectful to their staff.
Having been there for only a matter of weeks, you could wonder how in this time things I have had such an awful experience of the place?
Of course, the basic salary is amazing - £7.50 per hour can really pay the bills!
But that is sadly the least of the issues.
Well, let's start with the assessment. You will be told to stand up and tell the rest of the group what your favourite film is.
What this has got to do with generating leads, I have no idea?
But I believe that the reasoning behind this god awful turn-style of a recruitment process, is that the "management's" lack of social skills would prevent them from recruiting candidates in a more professional approach, due to the fact that most of them are incapable of speaking to others in any sort of respectable manner.
Of course, in the assessment you are also promised an amazing commission structure, good campaigns, brilliant development and as much data as you could wish for.
The reality is, your entire team (approx 10 people, possibly more) will be working on the exact same data as you.
The campaigns themselves have all been run into the ground. Development?! HA! That's funny. Although I was only employed at Quantum for a short amount of time, it was certainly long enough to see that they do not value their staff in any shape, way or form.
As for the commission structure - Well, once the management see that you are all set on target to hit commission, they are hot on your heels and quick to come up with excuses as to why suddenly you won't qualify!
When they see you hitting out the numbers on a campaign, they will snap you up and place you on a campaign that literally gives you about as much chance of generating a lead, as winning the euro millions without a ticket.
The communication within the "management" is ludicrous! You can ask one person a question, and get an answer, and then be confronted by someone else the next day as to why you went about it in that way! And by confronted, I mean literally spoken to like you are a very old and very dried up bit of dog's droppings on the bottom of their shoe.
Although some of the management are friendly enough, others, on the other hand, will literally speak to you like you are a worthless individual who deserves no respect.
You will also be micro managed and you will feel as though you have suddenly gone back in time several years and are back at school being spoken to like you are an 11 year old disobedient child.
Also, if you want to make yourself a drink at any time during the working day, just don't do it. All hell breaks lose.
You will be spoken to like you're an out of date packet of crisps, covered in mould and infested with maggots.
And as for talking to your team...! It is a real shame as there are some real gems in that place people - wise. But you can forget having the slightest bit of banter or even just chatting to the person next to you about a work - related issue.
You will be shot down for talking before you can say "I have never worked anywhere so awful".
Management will also never apologise when they are proven to be in the wrong. And as for progression... put it this way, I've seen a snail progress further.
Most of the people who work there feel as though they could be signing on at the job centre any day now.
And to be fair, maybe that would be a blessing.
