Flexible work hours but low pay and few holidays
Pros
Very flexible with shifting work time and making up hours as needed so long as it doesn't affect the customer. I actually have vacation time to take an actual vacation. Lots of room for lateral moves if you aren't in a position that's a good fit. They have a college reimbursement program ($1000 per year - taxed of course). Exceptional handling of harassment by another employee. HR stood behind the complainant and reiterated a zero tolerance policy.
Cons
The pay sucks. They are stingy with holidays off. Lots of lateral moves not a lot for going up much. Most staff stink at answering their phones. Their IT department is frustrating beyond belief! Benefits are lacking and health insurance is very expensive. Yearly raise in 2025 was 3%. Considering that Rob Murphy says that we're profitable (and it sounds like it's very profitable) you would think that the payscale, days off, and benefits be better. More employees in each department are needed. Everyone feels overworked.
