RAMPUP Technology Reviews

Ramp Up cares about its team members with full acknowledgment that they are the heart and soul of the business. This is illustrated by a number of tenures of multi-decade team members. Ramp Up believes in always addressing communicated employee dissatisfaction, through coaching, additional training, correcting other employees that anre contributing to communication or negative workplace environments and hierarchal reporting adjustments. As we did in this instance. We are a small team, we do rely on our employees being self starters and proactively taking opportunities for company paid training for job responsibilities and additional areas of interest or certifications. This employee neglected to complete any and all virtual trainings we offer and require, gave themselves an elevated title, and decided they did not enjoy doing the primary tasks for which the position was originally filled. While we attempted to conceive of a path toward the employees interest, they were an entry level employee with extensive personal issues and lacking in experience and knowledge of the position which they wanted, which was not an entry level position and is held by our top Systems Engineer and President. We regret that our efforts were seen as insufficient and that the employee’s termination was executed by abandoning their job, without customary notice, and invite the employee to speak with us directly to resolve outstanding grievances. **This employee does not currently work for the company as stated, nor do the titles and positions within the organization correspond with company structure.

We have not had a “Support Engineer” position, ever. The title is Support Desk Technician and it is an entry level position. The efficacy of internal communication protocols can always be improved, but also relies on the abilities of employees to communicate effectively. We do our best to coach employees on the spectrum, with personal communication challenges. but as a small company must outsource trainings on bias, sexual harassment, management and other. Also as a technology company we are constantly testing different technologies in our own environment in order to offer the most effective tools for clients. It does create changes from time to time, to fully recreate an immersive experience internally to evaluate, train and deploy or adjust communication technologies . We invite this and all employees to speak with us directly about any resources or information we could have provided to ensure a more cohesive internal communication structure.