Does Rafiki Microfinance Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Rafiki Microfinance Bank employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rafiki Microfinance Bank. This rating has improved by 21% over the last 12 months.

How satisfied are employees working at Rafiki Microfinance Bank?

65% of Rafiki Microfinance Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rafiki Microfinance Bank 3.5 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Rafiki Microfinance Bank?

Customer Service Representative (4) , Intern (3) , Officer (3) , Relationship Officer (3) , Senior Officer (3) , Service Delivery Officer (3) , Accounts Executive (2) , Accounts Payable (2) , Assistant Manager (2) , Finance Officer (2) , Internal Auditor (2) , Relationship Manager (2)

What are the pros of working at Rafiki Microfinance Bank according to real employee reviews?

"The management is open to change and current market trends." ((in 3 reviews)); "Good work ethic, work life balance" ((in 3 reviews))

What are the cons of working at Rafiki Microfinance Bank according to real employee reviews?

"Low salary for junior level employee and no reviews after a given time" ((in 5 reviews)); "Long hours with no overtime" ((in 3 reviews)); "No salary reviews" ((in 3 reviews))

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Rafiki Microfinance Bank

Rafiki Microfinance Bank Reviews

3.2

65% would recommend to a friend

(56 total reviews)

59% positive business outlook

Rafiki Microfinance Bank has an employee rating of 3.2 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

56 reviews

3.0

24 June 2026

Health benefits and work-life balance, but no growth

Customer experience

Recommend

CEO approval

Business outlook

Pros

health insurance and pension work life balance

Cons

No salary reviews No growth micromanagement

4.0

25 Aug 2025

Not interested

Service delivery officer

Recommend

CEO approval

Business outlook

Pros

It's a good job for a starter

Cons

Take the opportunity and grow your career

5.0

14 July 2025

Purpose-driven but resource-limited.

Staff accountant

Recommend

CEO approval

Business outlook

Pros

Empowerment of SMEs and small borrowers. Strong field-based operations. Supportive middle management.

Cons

High field staff burnout. Limited career advancement opportunities.

Viewing 1 - 3 of 56 Reviews

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Company ratings over time

Reviews by job title

Health benefits and work-life balance, but no growth

Not interested

Purpose-driven but resource-limited.

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