Rakuten Reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Free food, Good office environment, international

Cons

Ridiculous performance review period. It was said to be once every 6 months but in fact, if you are in the Japanese team / group, every 3 months they want to review your performance verbally, and every week, they will set the 1on1 meeting with manager to spend a bit time in checking the goal performance. In the end, performance is not objective but subjective to the manager

Viewing 1 - 3 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.