Ramsdens Financial Reviews

Managers in a few of the stores bully the staff, the Area Managers know but would rather ignore than rehire. It's a systemic issue, it is obvious the company has an issue with bullying because they refresh the bullying e-learning regularly (but that is not working!)

Higher management are bullies and liars. In my time, if your face didn't fit, they watched you very closely for any mistake or slip up. On the contrary, illegal behaviour was ignored from staff members who were liked. My age and gender was used as a reason to verbally abuse me, and I saw GDPR ignored in order to ensure more profit was made. You are taught to offer less than half the real value of jewellery. You can pay full value if absolutely necessary, but most customers walk away without knowing they were given far less than its worth. You are encouraged to give loans to customers even when their english is not to a standard where they would understand the terms and conditions. I challenged this and was shut down at first. I pushed more and was told to use Google translate. Staff turnover was horrendous. The lack of stability this caused was chaotic. There is 1-2 leaving every month in a small cluster of stores. Many of the staff I saw leave, did so because of how they were treated. I would never recommend this company. Money is all they care for. Their ethics are entirely corrupt in my opinion.