Management has poor communication. If one person messes up, there’s a team meeting addressing it instead of them talking to people individually, and the problem often doesn’t stay “fixed”. Some rules seem to only be enforced once management is upset or apply to some and not others.
There is little to no in-clinic support from BCBA. Although supervision via telehealth is given, it’s not ideal, management knows this, and has said this, and continue working remotely more often than in clinic despite requests for their presence from staff and administration.
Felt more revenue driven than therapy driven.
Rather than addressing poor job performance, they’d put more complex clients with some RBTs instead of others, leaving the workload among employees unbalanced. People with more difficult caseloads would often get burned out quickly because of this.
Even when problems were addressed with management by employees, their answer was always providing more supervision, which was often times not the solution, especially when one of the concerns was in person support and they just provide more remote supervision.
HIPAA issues. After not working there for a while or using Zoom since working there, I went to go to my personal Zoom account and I still had access to all of the conversations and the company email address.