Is RealPage a good company to work for as a Software Support, Implementation/Service Representative?

Software Support, Implementation/Service Representative professionals working at RealPage have rated their employer with 3.8 out of 5 stars in 73 Glassdoor reviews. This is a higher than average score with the overall rating of RealPage employees being 3.6 out of 5 stars. Search open Software Support, Implementation/Service Representative jobs at RealPage now and start preparing for your job interview by browsing frequently asked Software Support, Implementation/Service Representative interview questions at RealPage .

What are the top reviewed jobs at RealPage?

Marketing Associate (48) , Implementation Consultant (46) , Account Manager (44) , Business Analyst (44) , Manager (35) , Director (31) , Software Developer (31) , Developer III (29) , Software Engineer (29) , Project Manager (27) , Product Manager (26) , Account Executive (25) , Developer (24) , Process Associate (24) , Account Representative (23)

What are the pros of working at RealPage according to real employee reviews?

"Good Work life balance and learning curve" ((in 187 reviews)); "a lot of change with PE coming in but great people and resources available at yoru fingertips." ((in 150 reviews)); "Great culture and good for starters" ((in 135 reviews)); "Good benefits including tuition and fitness reimbursement." ((in 122 reviews)); "The job is easy and the pay is good." ((in 98 reviews))

What are the cons of working at RealPage according to real employee reviews?

"Poor management (talking behind your back) Support leads are not approachable and unprofessional." ((in 140 reviews)); "No Leadership qualities at all." ((in 59 reviews)); "Bad managers, wont recognise your hard work at the time of appraisals, they will say some silly reasons to point out you" ((in 54 reviews)); "Middle and upper management is very cliquish and it's a promote from within within (repetition intentional)." ((in 41 reviews)); "6. Frequent Layoffs." ((in 36 reviews))

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RealPage

RealPage Software Support, Implementation/Service Representative reviews

3.8

51% would recommend to a friend

(73 total reviews)

Dirk Wakeham

Not enough data to show CEO approval

30% positive business outlook

Ratings by category

4.5

Work/Life balance

4.0

Culture and values

3.9

Diversity and inclusion

3.6

Senior management

3.6

Compensation and benefits

3.5

Career opportunities

Software Support, Implementation/Service Representative employees have rated RealPage with 3.8 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Software Support, Implementation/Service Representative professionals have a good working experience there. RealPage is rated in line with the average (within 1 standard deviation) by Software Support, Implementation/Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

73 reviews

4.0

17 June 2026

Good work-life balance, but jobs are outsourced

Implementation specialist

Recommend

CEO approval

Business outlook

Pros

Offers good work life balance

Cons

Always outsourcing jobs outside the US

RealPage Response

Thank you for sharing your perspective. We’re glad to hear that work-life balance stood out as a positive part of your experience. We also understand that changes in how teams are structured can raise real concerns, especially when they affect people and roles. Your feedback is appreciated and will be reviewed as we continue working to support both our employees and our customers in meaningful ways. We appreciate the contributions you made during your time with RealPage and wish you all the best moving forward.

4.0

24 Feb 2026

Too Corporate

Implementation consultant

Recommend

CEO approval

Business outlook

Pros

Great people to work with

Cons

Too many meetings, can’t focus on work

RealPage Response

4mo

We appreciate you taking the time to share your experience. The strength of our teams and how we work together truly matters to us, and we’re glad that comes through. We also recognize the importance of focused time and are continuing to look at how we can be more intentional about meetings so collaboration supports — not interrupts — meaningful work. Feedback like this helps us get better.

5.0

30 Jan 2026

Good company

Implementation consultant

Recommend

CEO approval

Business outlook

Pros

Great company,culture and people. I had fun working when I was there

Cons

This is more of a personal con, I prefer to have a morning schedule.

RealPage Response

5mo

Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the culture, the people, and your time working here. We understand that schedule preferences are important, and we appreciate your contributions during your time with the team. We wish you all the best moving forward!

Viewing 1 - 3 of 73 Reviews

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RealPage Software Support, Implementation/Service Representative reviews

Ratings by category

Reviews by job title

Good work-life balance, but jobs are outsourced

Too Corporate

Good company

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