Does Red Carnation Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Red Carnation Hotels employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Red Carnation Hotels. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Red Carnation Hotels?

81% of Red Carnation Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Red Carnation Hotels 4.0 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Red Carnation Hotels?

Receptionist (7) , Front of House Manager (4) , Chef (3) , Chef De Partie (3) , Front Desk Receptionist (3) , Guest Experience Manager (3) , Chef De Parties (2) , Duty Manager (2) , Front of House (2) , Guest Services (2) , Management (2) , Management Trainee (2) , Restaurant Manager (2) , Waitress (2)

What are the pros of working at Red Carnation Hotels according to real employee reviews?

"The training and development is great both professionally and personally." ((in 11 reviews)); "Great company to work for, awesome managers" ((in 7 reviews)); "Great people across all the hotels." ((in 7 reviews)); "Good benefits" ((in 7 reviews)); "Great management and colleagues." ((in 6 reviews))

What are the cons of working at Red Carnation Hotels according to real employee reviews?

"Low salary" ((in 8 reviews)); "Long hours and male dominated" ((in 7 reviews)); "Bad pay" ((in 5 reviews)); "This company does not want to pay a fair wage." ((in 4 reviews)); "no work life balance" ((in 3 reviews))

Red Carnation Hotels Reviews

4.3

81% would recommend to a friend

(122 total reviews)

Jonathan Raggett

94% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity and inclusion

4.4

Culture and values

4.3

Career opportunities

4.2

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Red Carnation Hotels has an employee rating of 4.3 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Red Carnation Hotels employee rating is 20% above average for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

122 reviews

3.0

20 Feb 2020

Eh

Receptionist

Recommend

CEO approval

Business outlook

Pros

Nice people to work with, except the housekeeping team

Cons

"voluntary unpaid overtime" expected People scream at you

Red Carnation Hotels Response

6y

Thank you for your feedback and I am sorry to hear your mixed experience with us. I notice you are still working for us so please feel free to reach out to me confidentially if you wish, I may be able to help? In the meantime I will certainly take a closer look at the reception team to see what I can do there, in case there is any cause for concern, so thank you to alerting me to your experience. Again, I would be very happy to hear from you directly to learn more. Liz

2.0

3 Feb 2016

Not so Times Top 100 in reality

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I worked at The Milestone Hotel and can say that had a really good time within the first year of my employment but I felt disappointed afterwards. There are many training opportunities and there is quite good atmosphere in the Hotel. RCH organised many social events for staff which was nice. Having work experience in there definitely looks good on my cv. Some managers are really inspiring. Would recommend working in: Front Office, Housekeeping, Maintenance

Cons

Salary is really low, just slightly above the minimum wage which is disappointing for a company with this reputation and the level of required standards. Once you get to know everyone and learn politics within the hotel it seems like there is more talking, rather than doing. RCH being no 2 in 'Times Top 100 Companies to work for' doesn't reflect the reality and moods - good PR only. There were loads of issues swept under the carpet, lack of discipline, especially when it comes to senior management. Not that many promotions available as it may look like, Internal vacancy list was never updated and the whole process was just demotivating. Wouldn't recommend working in: Concierge, F&B, Kitchen

Red Carnation Hotels Response

10y

Thank you so much for your feedback and it's only when people let us know what they think that we can improve what we do. We believe our salaries are fair and we regularly check this against our competitors. We do promote a lot from within and 90% of our managers are internal recruits which we are very proud about. I take on board all your feedback, positive and negative and thank you for letting us have your opinion. Liz McGivern

2.0

10 July 2015

Not the best

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Friendly environment to work, nice work colleagues. It's a nice place to start in the industry and gain experience.

Cons

Salaries way below the market average. Worked lots of unpaid extra hours. Lots of working hours required. Unfair rotas Very poor staff facilities

Red Carnation Hotels Response

10y

Thank you for your feedback and we can only improve what we do when we receive information like this. We do strive hard to make the environment friendly, supportive and welcoming and I am sorry that some of your experience wasn't what it should have been. Thank you again and all the best for the future. Liz McGivern

Viewing 1 - 3 of 122 Reviews

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Jobs at Red Carnation Hotels

Casual Room Attendant

Meetings & Events Waiter/Waitress

London, England

View job