Refuge Reviews

3.0

44% would recommend to a friend

(210 total reviews)

Gemma Sherrington

80% approve of CEO

21% positive business outlook

Refuge has an employee rating of 3.0 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Refuge employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

210 reviews
1.0
27 May 2026

Supportive colleagues but poor management treatment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice colleagues in frontline roles

Cons

Shocking treatment of staff by management, terrible pay, long hours, horrible clients

5.0
20 Apr 2026

Overall great experience

Recommend
CEO approval
Business outlook

Pros

I had an amazing team, really nice managers, and healthy work environment + healthy work/life balance. I learnt a lot and despite it being a really demanding role in a very busy part of London, I still look back on it very positively. I would love to work for Refuge again in the future.

Cons

Pay could definitely be better.

Viewing 1 - 3 of 210 Reviews

Glassdoor has 220 Refuge reviews submitted anonymously by Refuge employees. Read employee reviews and ratings on Glassdoor to decide if Refuge is right for you.