Regency Home HealthCare Reviews

Thank you for taking the time to write a review. We appreciate the feedback and will use your input for improvements within our company. We understand last minute assignment changes are difficult for staff as well as the clients but also difficult for the staffing department.. Please understand that when making these last minute changes they are out of necessity and are due to an event somewhere in the system - employee sick call, client hospital admission or simply someone running last to shift as well as a number of other scenarios. When making these decisions it all comes back to client safety. We agree that a negative environment can make or break a 8 or 16 hour shift. Everyone has their bad days but if this is a consistent concern about specific individuals we encourage you to reach out to them to discuss. If this approach doesn't work we are always hear to listen and work on a solution. We feel that communication is the key to success in every situation. We are excited about the designated House Case Managers. We had received this feedback in the past and have been working on how to bridge the gap between management and field staff. Once it is up and running we would appreciate feedback if you see any room for improvement.