Regus Reviews

Updated 29 May 2020

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2.7
37%
Recommend to a Friend
37%
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
835 Ratings
Pros
Cons
  • "bad management, upper management does not know what they're doing(in 108 reviews)

  • "You will use all your customer service "tools" especially when they are upset(in 66 reviews)

More Pros and Cons
  1. "Working at Regus"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time for more than 3 years

    Pros

    Amazing work life balance/ Great team

    Cons

    Under paid as compared to the work

    Continue reading
    Regus2020-03-09
  2. Helpful (1)

    "For your sanity - don't."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Manager in Melbourne
    Doesn't Recommend
    Disapproves of CEO

    I worked at Regus full-time for more than a year

    Pros

    -Some good workers and clients - free coffee

    Cons

    Everything else. I worked with no support for months, expected to pick up the slack with no training and no breaks. I was more often than not at that desk alone trying to make sure the place didn't fall apart. The current management is a real Mean Girl's-esque group that doesn't get much done because they too are under trained and understaffed. You are expected to train yourself because there is no one available to train you. On top of it all, any progression? None. If you get into a position as a CA you will not move, they value hiring externally over promoting internally. The salary is bogus - 40k as a CA and 50k as CM. If you're somehow promoted, you still get less than the new hires. Run for the hills. The bullying and wasted time and opportunity will age you horrendously. Average turnover is 6 months by the way, because that's how long the probationary period is and then you'll be stuck giving 4 weeks notice instead of 2.

    Continue reading
    Regus2019-08-07
  3. Helpful (2)

    "Run for the hills"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Manager in Melbourne
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Regus full-time for less than a year

    Pros

    None - the only pro was leaving at the end of the day

    Cons

    Expected to do unpaid overtime, act as a debt collector, regularly not allowed to take a lunch break, sales managers constantly mucking up and expecting you to fix everything, customers are being ripped off. Operations managers are useless and it is unclear what they actually do. DO NOT WORK HERE - any talk of giving you progression is a lie, there isn’t enough roles.

    Continue reading
    Regus2019-07-07
  4. "Community Manager"

    4.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Regus full-time

    Pros

    Very easy job, not much to do in the city

    Cons

    repetitive, no learning or growth

    Regus2019-01-15
  5. Helpful (4)

    "Only care about the money they are making"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Associate in Brisbane
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Regus full-time for more than a year

    Pros

    Amazing Clients who treat you well (unlike management and colleagues) Free Coffee Free Wifi

    Cons

    Management do not care No work life balance Can't take leave ever

    Regus2018-11-16
  6. "Enjoying my time"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Manager in Sydney
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Regus full-time for more than a year

    Pros

    Varied interesting role Not micromanaged Career progression Work-life balance

    Cons

    Dodgy deals by AMS Pay is basic Lengthy resolution teams due to internal teams overseas

    Continue reading
    Regus2018-09-21
  7. Helpful (1)

    "Customer Service Representative"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend

    I have been working at Regus full-time

    Pros

    some nice clients and some nice team mates

    Cons

    poor company culture, lack of training

    Regus2018-10-20
  8. Helpful (3)

    "Community Associate"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time

    Pros

    Your team and the lovely clients

    Cons

    Management ignore you and avoid responsibilities/dont listen to suggestions Staff left feeling unappreciated

    Continue reading
    Regus2018-08-23
  9. Helpful (1)

    "What you make it"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Melbourne
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Regus full-time for more than 3 years

    Pros

    Salary, commision, opportunities, connections you make

    Cons

    negative environment from a large amount of team members

    Continue reading
    Regus2018-07-02
  10. "Unless you're really stuck...don't bother."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Associate in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Regus full-time for less than a year

    Pros

    Nice team I worked with.

    Cons

    - Salary - Non flexible working hours - Poor company policies - Angry customers - Little to no support

    Regus2018-07-19
Found 1590 reviews