Constantly micromanaged
Incompetent managers who have no leadership skills
Have to meet a certain number of phone calls / tickets per day while also somehow building rapport with customers gets overwhelming stressful and draining
Managers listen to your phone calls and nitpick every word or sentence you say
They say they care about their employees and have a non toxic environment but that’s far from the truth
All the other customer service reps at the time were also talking about quitting due to unrealistic expectations