Inept upper management that would prefer to live in an echo chamber rather than set a company roadmap, goals, and have accountability.
Fire the head of QA and replace with a Rho lifer with no QA or clinical research experience and no understanding of the regulatory landscape.
Fire CFO and replace with another Rho lifer with no finance experience or analytical abilities.
Sign a 30 year lease on a brand new, huge building, despite no signs of local headcount growth. Building has been empty for 3 years while they continue to pay another Rho lifer to run "facilities" and drive his Corvette around the parking lot.
Buy a small European CRO that has netted zero global clinical studies in 2+ years, but allowed the company to pretend they are a global organization by putting a super cool graphic with 11+ "office locations" on their website. Immediately change upper management job titles to contain "global" so they can syphon more money from the company's ability to be profitable.
Invest nothing in improving the organization, from technology, to training, to infrastructure, to clinical operations. Then blame middle management when other CROs are lightyears ahead of Rho with their ability to adapt to a changing landscape (ex: decentralized clinical trials).
Then, when all else fails, lay off dedicated long term employees and blame "market headwinds" and then give a meaningless speech about how "this won't happen again" and "we have a plan to fix this". Narrator: They don't.
Too long didn't read? Just avoid this company. The board is the Helms family, who do not care anymore - they live in the Florida Keys and Paris and have no insight into the operations of the business. The C-suite is an echo chamber of Rho lifers who would prefer to base decisions on their gut feelings rather than actual data. Ironic, considering this is a company that was created to analyze clinical data. Find a company that is public, which will force accountability at all levels.
