Rigdon Reviews

Clearly an MBA has never touched this business. Very blue collar and unprofessional. Rigdon Inc. does not hold team meetings or one-on-ones. Supervisor feedback is absent. Communication is often short, vague, and unfriendly. No feedback on KPIs/metrics. I do not feel empowered to ask questions. Questions are met with slow responses and contradictory answers from dispatchers and management. Sometimes questions go unanswered without follow-up. The company's CRM is buggy and unreasonably difficult to navigate. Outages to the CRM and phone system are frequent, sometimes lasting over an hour.