Does Riu Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Riu Hotels employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Riu Hotels. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Riu Hotels?

52% of Riu Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Riu Hotels 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Riu Hotels?

Recepcionista (21) , Front Desk Receptionist (14) , Receptionist (9) , Front Desk Agent (7) , Ayudante De Camarero (5) , Bartender (4) , Cook (4) , Customer Service Representative (4) , Recepcionista De Hotel (4) , Server/Waiter (4) , Animador (3) , Assistant Manager (3) , Camarero (3) , Cocinero A (3) , Cuisinier (3)

What are the pros of working at Riu Hotels according to real employee reviews?

"the pay is good and if you do your job well you will be promoted" ((in 9 reviews)); "Wonderful company and good salary" ((in 9 reviews)); "Great Staff and you get to meet new people" ((in 6 reviews)); "great team" ((in 4 reviews)); "It's a great place to work if you really enjoy making other people happy, because here "customer comes first" really counts." ((in 3 reviews))

Skip to content Skip to footer

Notifications

Riu Hotels

Riu Hotels Reviews

3.2

52% would recommend to a friend

(119 total reviews)

Carmen and Luis Riu Güell

75% approve of CEO

40% positive business outlook

Riu Hotels has an employee rating of 3.2 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riu Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

119 reviews

2.0

1 July 2026

Good pay and hours, but toxic management issues

Bartender

Recommend

CEO approval

Business outlook

Pros

Money is good, patio hours so no late nights lots of potential

Cons

Highly toxic work environment. Managers are arrogant, mistreat staff, and completely ignore US labor laws—trying to run the business under Mexico's rules with zero local experience.

5.0

2 June 2026

Great place to work

Mechanic

Recommend

CEO approval

Business outlook

Pros

Great environment, staff is great to work with

Cons

Work flow can get hectic at times

1.0

24 May 2026

Beautiful hotel, but employees feel undervalued and overworked

F & b attendant

Recommend

CEO approval

Business outlook

Pros

Stunning Hotel, breath taking views

Cons

Dont give a crap about its employees. Workload extremely heavy with little pay $300usd a month. Literally slavery.

Viewing 1 - 3 of 119 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation and benefits

Sandals Resorts

3.6★Compensation and benefits

Jobs at Riu Hotels