Does Rival pay their employees well?

According to anonymously submitted Glassdoor reviews, Rival employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Rival. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Rival?

22% of Rival employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rival 3.2 out of 5 for work life balance, 2.6 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Rival?

Implementation Consultant (6) , Sales (6) , Software Developer (5) , Technical Support Representative (5) , (3) , Account Executive (3) , Account Manager (3) , Director (3) , Project Manager (3) , Regional Account Manager (3) , Senior Software Engineer (3) , Business Analyst (2) , Enterprise Account Executive (2) , Information Security Analyst (2) , Manager (2)

What are the pros of working at Rival according to real employee reviews?

"Work from home options and flexible PTO are attractive." ((in 27 reviews)); "Flexibility and great people." ((in 25 reviews)); "Unlimited PTO (can be a double" ((in 14 reviews)); "The newly enhanced benefits are great!" ((in 14 reviews)); "Good work/life balance if you make it onto the right teams" ((in 13 reviews))

What are the cons of working at Rival according to real employee reviews?

"No training and very poor onboarding." ((in 10 reviews)); "They are in desperate need of true leadership" ((in 9 reviews)); "No 401K match" ((in 8 reviews)); "Upper management just seems happy to have a job and therefore will say what needs to be said to stay in the good graces of those calling the shots." ((in 6 reviews)); "Frequent layoffs occur almost every quarter" ((in 6 reviews))

What are employees saying about Rival redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rival redundancy and their outlook for job security at Rival in 2026.

Rival Reviews

2.9

22% would recommend to a friend

(224 total reviews)

Greg DiTullio

25% approve of CEO

22% positive business outlook

Rival has an employee rating of 2.9 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rival employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

224 reviews

2.0

20 Jan 2018

was ok

Account executive

Recommend

CEO approval

Business outlook

Pros

satellite office, therefore can work autonomously

Cons

lacking support and local know how

1.0

13 Sept 2016

There is a reason for the low ratings of this company

Technical support representative

Recommend

CEO approval

Business outlook

Pros

Unfortunately, There are no pros that come with working here in my experience. Honestly. It is a paycheck, albeit a very low one for this industry and position.

Cons

Low pay for industry, no real career path, only promote yes men and friends, if you question anything you are looked at poorly. They do not like free thinkers who question poor decisions. Director and Management is extremely unexperienced and do not know how to manage people. The products are very outdated. Having purchased most of their software from other companies, none of the products work well together. They keep trying to bring in new partners when they should be focused on building and developing a suite of products that actually works together. They are way behind the competition.

1.0

18 Apr 2021

CEO has created a culture of fear

Software developer

Recommend

CEO approval

Business outlook

Pros

There are still some good engineers left at the company.

Cons

The new CEO has moved the company from the cloud back to local data centers and has moved the company from a software company to a services company.

Rival Response

5y

Thank you for your opinions. But please refrain from stating our Company's recognition by "Built in Chicago" and "GlassDoor" as a "best place to work" for three years running is somehow "gamed". That is insulting to every individual working hard and diligently at SilkRoad to serve our clients in new and better ways, while holding each other accountable to a high-performance culture. Innovative change and improvement are hard to achieve...and our people are doing that and being recognized for their efforts. Please don't diminish it with libelous and scurrilous comments, which also implies Built in Chicago and GlassDoor are unethically run. Best of luck with your career and I hope you find a long-term fit for your skills and desires.

Viewing 1 - 3 of 224 Reviews

Jobs at Rival

Administrative Assistant - Receiving and Inside Sales (Brooksville, FL)

Driver/Laborer Richmond, KS

Richmond, KS

·

USD 30K - USD 44K /yr

(Glassdoor Est.)

View job

Inside Sales Representative (Stanley, WI)

Stanley, WI

View job

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was ok

There is a reason for the low ratings of this company

CEO has created a culture of fear

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