River Run Computers Reviews

Management is ignorant and non-technical. Pay is low compared to working in a single environment where you can make $10-15k more a year, doing a lot less. Disjointed organization and communication. Laughable and lengthy processes that aren't even followed let alone known to many employees. Crazy billing expectations in terms of timesheets, instead of our competitors standard billable or non billable setup. Micro management of timesheets, client issues, guilty until proven innocent and even then, still some how your fault. Obsessive sales and project people cottling clients instead of letting the natural process of things occur, so bad often times that it hurts the client and technicians. Issues spiral out of scope in both hours and convoluting communications and perceptions both internally and externally because of this. No standard yearly raises for inflation. Lots of turnover due to the above issues.

Not a long term Career. Low pay scale for the amount of work. No training. Driven to always be billing. 50-60 hour work weeks. Salaried Position which rarely pays out over billing 40 hours billed to clients since the extra work is usually not billable. Mileage Policy is useless for people far from the office. Must be in the office and cannot work remotely if not scheduled for client work. Misuse or proper levels of Engineer sometimes having upper positions going out to do very simple basic tasks. Techs do many sales staff responsibilities but are not compensated for it. Long hours to keep clients happy with little pay off. Advanced seems to be on a whim or whenever management feels someone might deserve it. They seem to play favorites. No Profit Sharing. Free time (not client scheduled) should be used for more billing and not training. Management does not listen to suggestions from tech staff about the need for training and advancement. If there is training it is on items that are not needed such as Mac training for staff who never touches it. No opportunities for specializing. Engineers must know everything. Work life balance is completely on the work side of things. High turnover due to the items above.