Does Robbins Brothers pay their employees well?

According to anonymously submitted Glassdoor reviews, Robbins Brothers employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Robbins Brothers. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Robbins Brothers?

36% of Robbins Brothers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Robbins Brothers 2.6 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Robbins Brothers?

Sales (8) , Customer Service Representative (7) , Sales Associate (7) , Diamond Consultant (4) , General Manager (4) , Office Coordinator (4) , Customer Experience Representative (3) , Guest Experience Representative (3) , Buyer (2) , Customer Experience Manager (2) , Director (2) , Office Assistant (2) , Retail Sales Associate (2)

What are the pros of working at Robbins Brothers according to real employee reviews?

"Flexible schedules which are great for students." ((in 5 reviews)); "My coworkers at Robbins bros were Good people to be around." ((in 4 reviews)); "Good money, ok hours and great protocol" ((in 4 reviews)); "This is a dynamic environment in which you will have opportunities to test and develop your abilities every day." ((in 3 reviews))

What are the cons of working at Robbins Brothers according to real employee reviews?

"Long hours, low pay, combined positions" ((in 7 reviews)); "Management also promises to give you a promotion just to take it back for unforeseen circumstances that have nothing to do with you and refuse to even give you a raise after a year." ((in 6 reviews)); "Long hours and working on the weekends." ((in 5 reviews)); "Management team is lazy and unprofessional." ((in 3 reviews)); "If a discount is given (even if you don't encourage the discount) your commission is drastically less." ((in 3 reviews))

Robbins Brothers Reviews

3.0

36% would recommend to a friend

(100 total reviews)

Marc Friedant

49% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (100 reviews)

Robbins Brothers has an employee rating of 3.0 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Robbins Brothers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

100 reviews

5.0

30 June 2026

An Inspiring Place to Lead and Make an Impact

Vp of stores

Recommend

CEO approval

Business outlook

Pros

Working here has been an incredibly positive experience. The leadership team is approachable, supportive, and genuinely invested in helping employees succeed. There is a strong focus on teamwork, professional development, and creating a culture where everyone feels valued. The company encourages collaboration, and celebrates wins The pace is exciting, and there is always something new to learn. Team members are empowered to make an impact, and hard work is recognized and appreciated. It’s rewarding to be part of an organization that cares about its people while staying focused on delivering an outstanding customer experience.

Cons

Like any retail environment, there are busy seasons and high expectations, but the support from leadership and the team makes those times manageable.

5.0

30 June 2026

Strong earning potential - overall great place to work

General manager

Recommend

CEO approval

Business outlook

Pros

-Strong customer base with a large number of repeat and referral clients. -High-visibility locations generate consistent foot traffic and sales opportunities. -Excellent earning potential for motivated sales professionals. -Less saturated sales environment allows top performers to excel. -Relaxed workplace culture with supportive coworkers. -Weekday schedules can provide better flexibility than traditional Monday–Friday jobs. -Opportunity to build meaningful relationships with customers during important milestones. -Performance and results are recognized and rewarded. -Great employee discount

Cons

-Retail schedule includes weekends and some holidays. -Earnings are largely performance-based, which may not appeal to everyone. -Product training can take time due to the depth of jewelry knowledge required. -Traffic can fluctuate depending on the season and local market conditions.

1.0

29 Dec 2025

Toxic and high turnover

Sales associate

Recommend

CEO approval

Business outlook

Pros

Learning how to build resilience while working with toxic management and unprofessional VP

Cons

If you’re considering working at Robbins Brothers, it’s important to understand that the role is not fully transparent during the hiring process. The company operates on a tier system, but many locations lack sufficient traffic and sales opportunities to realistically maintain those tiers. Employees work long shifts with high expectations and constant micromanagement from both the VP and store managers, while earning a base pay of $16/hour. Additionally, commission is not earned unless sales exceed $48,500—a detail that is not clearly communicated upfront. The location I worked at was overstaffed and managed by untrained leadership, resulting in a toxic and unhealthy work environment.

Viewing 1 - 3 of 100 Reviews

Jobs at Robbins Brothers

Guest Experience Representative

Customer Service Specialist

Guest Experience Representative

USD 24K - USD 90K /yr

(Employer provided)

View job