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Roberts Communications Network

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Roberts Communications Network Reviews

2.5

59% would recommend to a friend

(22 total reviews)
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Todd Roberts

38% approve of CEO

41% positive business outlook

Roberts Communications Network has an employee rating of 2.5 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Roberts Communications Network employee rating is 33% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

22 reviews
3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good starter job for a person getting into IT. Work was relatively easy. The coworkers (in my department at least) were nice and a pleasure to work with.

Cons

Improvement for the product the company sells falls on deaf ears, The website design and layout looks and feels like it was made in the early 2000s. Most of the calls our department receives are from customers confused on how to navigate our website.

2.0
9 Sept 2025

Opportunities for Improvement

Recommend
CEO approval
Business outlook

Pros

You do gain exposure to real 24/7 live-ops pressure; you’ll get faster at triage and at turning technical fixes into plain English, If you’re looking to build nerves of steel, this environment will provide it

Cons

Leadership was sloppy; under-engaged in skills development beyond the bare minimum; team treated like interns who should be “grateful”. No KPIs; no clear success criteria; priorities pinballed by the loudest voice. Change management was weak; projects launched without scoped requirements; dependencies ignored; postmortems rare; lessons untracked. Day-to-day felt like water buckets multiplying; no conductor Training was cookie-cutter; professional development was cookie-cutter; recognition was cookie-cutter. Culture felt stuck in the 1950s; rather than respect; the message was “fit the mold” first; belong later. Documentation varied by shift; surge staffing thin; burnout predictable; policy/process improvement proposals dismissed at the door; optics over operations Management: Reactive; vague goals; inconsistent accountability; poor follow-through on coaching; status theater over substance; inclusion and accommodations were handled to meet requirements; effort and thoughtfulness fell short

1.0
19 Nov 2024

Salary

Recommend
CEO approval
Business outlook

Pros

The people are amusing and quite.

Cons

The pay and communication from the top down.

Viewing 1 - 3 of 22 Reviews

Glassdoor has 23 Roberts Communications Network reviews submitted anonymously by Roberts Communications Network employees. Read employee reviews and ratings on Glassdoor to decide if Roberts Communications Network is right for you.