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Robin Healthcare

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Robin Healthcare Reviews

2.6

23% would recommend to a friend

(270 total reviews)
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Noah Auerhahn

37% approve of CEO

17% positive business outlook

Robin Healthcare has an employee rating of 2.6 out of 5 stars, based on 270 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Robin Healthcare employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

270 reviews
1.0
28 Aug 2022

All talk, no walk

Recommend
CEO approval
Business outlook

Pros

-Work from home. Bare minimum health insurance plans.

Cons

-Untrustworthy leadership, will tell you one thing and do the complete opposite. Will tell you to not worry about losing your job one day and lay you off or try to fire you the next. All about making money for themselves. -Poor pay, absolutely no room for negotiations. Robin only employs scribes in states with no minimum wage laws that would require pay be above $12/hr. Do not waste your time no matter how good of a medical experience you think this job will be. -Robin laid off 30 + employees that the founder is quoted as saying "had helped shaped the company into where it is today....[because] what worked for a startup isn't going to work for a company with 500 employees." Laid off employees were told the decision was purely financial. Half the code auditing team was let go despite a year long conflict with prior Code Director (resolved by HR dismissal) and continually stringed along about wage increases promised in October 2021. Certified Professional Coders were laid off at a greater rate than non-certified positions, best of luck to the clinics with this service. Remaining team members were given bare bones raises--which supports even more lies or further bullshitting. -Internal hiring opportunities are purely for the Boys Club Promotions, and you can be told that having 8 years of biomedical research is not enough for a "Rules Analyst" position.

5.0
6 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Office life- Robin hires students so it's cool coming into the office and seeing familiar faces. The office is dog friendly and some of the scribes bring their dogs, which can be a great perk to the day. They also provide snacks and drinks in the break room, which is super convenient. Location- Perfect location for UT students. Parking is expensive so nice to be able to walk from campus. It also has nice little spots to go on your breaks like Lucky Lab Coffee or Pluckers! Pay- This job is really what you make it. It starts ABOVE minimum wage and you have the potential to move up in the company, which in turn increases your pay. Overtime works same as any company, over 40 hours in a week is time and a half. Schedules- If you're part-time, you're hitting around 20 hours. Full-time is about 40. The office has wide hours of operation so you can cater your schedule around your classes. Pretty accommodating to time-off requests. Office culture- They host regular office gatherings and an annual Christmas Party. They supply food and drinks for these. Also have lunch catered regularly in the office, which is nice. Actual job- You get the experience of scribing without the cons of in-person scribing (no time to eat lunch, sitting by yourself all day, having to act like a fly on the wall while patients awkwardly stare at you). Robin is reaching out into different specialties of doctors so it's nice to have opportunities to see different stuff before you go to your PA/NP/MD programs. Company as a whole- Robin is a start-up and with that, a lot of things are changing, but all for the better. They believe in the company they are building and it's cool to be able to give your input and see that come to fruition. I believe in their mission to improve the lives of physicians and the physicians do too.

Cons

Parking- It is expensive in this area so if you have to drive, be prepared to pay a boatload in the parking garage.

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Robin Healthcare Response
6y
Thanks for the kind words and advice. Since your review, we've done a lot to improve some of the things you mentioned in your review. We currently subsidize parking in Austin, but we're opening up work-from-home as an option as well. Scribing with multiple doctors in multiple specialties from the comfort of your home? On your own schedule? Yes, please!
2.0
13 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Great coworkers to get through each struggle with, with some leaders you interact with understanding the struggle and holding on with you.

Cons

Poor, inexperienced leadership (going all the way up to the top) that makes the people doing the day-to-day work suffer Takes very long to move up internally, and leaders move up those who aren’t ready out of necessity due to higher ups biting off more they can chew. Unexpected massive layoff of employees that helped build the company up to cut costs now (i.e. employees who started when the company did, employees who started 3+ years ago) blamed on “inflation” rather than admitting fault for being too ambitious in leaderships’ goals. Setting recently moved up frontline leaders for failure with lack of proper training (assigning outdated trainings and not providing updated trainings to new and experienced frontline leaders). Quality of work declining that has not gotten addressed because, once again, the focus is on the big end goal and the external view of the company, rather than focusing on the internal to make the external better.

Viewing 1 - 3 of 270 Reviews

Glassdoor has 274 Robin Healthcare reviews submitted anonymously by Robin Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Robin Healthcare is right for you.