Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Roxoa

      Is this your company?

      Roxoa Reviews

      4.0

      74% would recommend to a friend

      (10 total reviews)

      Matt Silversides

      83% approve of CEO

      66% positive business outlook

      Ratings by category

      4.2

      Career opportunities

      4.1

      Diversity and inclusion

      3.8

      Senior management

      3.7

      Culture and values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      Reviews by job title

      10 reviews
      1.0
      19 May 2024

      Awful Communication and Management

      Junior web developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Most the people are good to work with but ruined due to certain people with more power who are challenging to work with.

      Cons

      The upper management within this company is very challenging to work with. One would always give me misleading information (about how people were rushing back to work there after leaving and how you aren't allowed to take leave in your notice period at any workplace, just so they could make the most of my time before I left). They would present "facts" about the drawbacks of working from home, always claiming to be flexible when, in reality, they were quite rigid. Not only was the information often misleading, but the respect shown to employees was minimal. Management would talk about employees behind their backs, not realizing they could be overheard from their offices. I also overheard negative comments about other members of my team within the office while they were working remotely. I will not be back in 3 months.

      avatar
      Roxoa Response
      2y
      Thanks for your feedback. It's disappointing to hear you had such a terrible experience in your very first job, which was as a Junior Web Developer for eight months. Just to offer you our feedback: you were a lovely person to work with, and an aspiring web developer like many of the rest of the team. We saw some fantastic progress in your time at the company, shared some great experiences, and feedback was positive from both sides throughout. We're always looking to improve, but it isn't clear from this where we went wrong. Although most of our roles are hybrid or remote, you applied for an on-site role for the first year, with a four week notice period. We're sorry that you were upset by this, and we do hope you move onto a role that can fit your expectations. You should make these clear to your employer from the start. You were a highly valued team member, and never shared any concerns of this nature throughout your time at the company. We would have jumped on it right away. You have great potential as a web dev, and we wish you all the very best for future endeavours!
      1.0
      24 June 2024

      Glad to have left. No perks.

      Ecommerce intern
      Recommend
      CEO approval
      Business outlook

      Pros

      There a no pros to working here.

      Cons

      Firstly, I would like to point how I have noticed two negative reviews have been removed? (One being my original one) Is it because the company no deep down that what was said on both reviews are true? Surely this is not allowed. It is also a coincident that the 'rate the CEO' option has gone too. They really don't like to be called out. But kind of proves my point that staff/former staff are not allowed an opinion. It also seems odd that all of a sudden they are replying to reviews even from five years ago... Hopefully my review does not get removed as this is against Glassdoor policy. But I will be writing my review again in hopes this helps people avoid this company. - You are underpaid and over worked. - Management are not professional and will slate you behind your back. - They don't know the meaning of work/life balance. - Flexiable leave if you have children under a certain age? Yeah they state you do but will complain if your child is unwell and you need to leave. - Upper management take breaks when they please to go play games but will complain if a staff member wants to take their contracted breaks. - Ask you will not receive. - Awful quality of products. - WFH? Claim you can do one day but even that is a stretch for the MD. - They class "free parking" as a perk. For only being there a short amount of time, I am glad to be out of that place and hope others follow suit. I request glassdoor to review this review as this is a genuine review left from an ex-employee of Roxoa. I have reviewed the guidelines and see no reason for this to be removed.

      avatar
      Roxoa Response
      2y
      This review is not genuine and has been reported to Glassdoor.
      5.0
      22 Jan 2024

      Great place to be, support, opportunities and perks are second to none

      Senior marketing executive (digital)
      Recommend
      CEO approval
      Business outlook

      Pros

      Roxoa is a great place to work. There are many opportunities to learn and grow your skills, around other very knowledgeable and specialised supportive colleagues and managers. Weekly 1-2-1's, quarterly appraisals and departmental reviews, ensuring there's ample opportunity to talk which is important in the busy world of e-commerce. Everyone is so lovely, making it such a fun and wholesome place to work. The benefits are great, chill-out areas, private healthcare, location is great (for me), social events (paid for by the company) and incentives to work towards. Monthly performance reviews keep you up to date on how the business is performing as a whole, nothing to hide from management over here. It's the best place I've ever worked by far (coming from someone who left for a more corporate company, and swiftly returned when realisation hit).

      Cons

      1. The workload can be heavy at times, with four jewellery brands to look after but there's the understanding there from managers in helping prioritise etc which relieves the stress. 2. General communication could always be improved but still far better than any other company I have worked for.

      avatar
      Roxoa Response
      2y
      Thanks for your feedback! This is really nice to read, and we're glad to hear that our management team are of benefit to your experience working at Roxoa. We're really proud to be able to offer the additional benefits of full private healthcare and dental cover for each team member, as we put a lot of focus on physical and mental health, and a healthy work/life balance. We're happy to hear the additional 1-2-1s are of benefit. Communication is key, and as you point out, monthly performance reviews are a totally transparent way to show the team how the stores are doing, where the spend is going, and how we're growing together as a team and a company. It surprises us that so many companies don't operate in this way, and hide these kinds of stats. We have taken on board your valuable feedback about the workload, and indeed it can be tough with four stores, especially in peak season. We will do our best to improve how we measure workload so that this can be forecast and we ensure we have additional resources when needed. Thanks again for bringing this up! :)
      Viewing 1 - 3 of 10 Reviews
      Related searches: Roxoa jobs | Roxoa salaries | Roxoa benefits | Roxoa interviews
      ReviewsRoxoa reviews

      Glassdoor has 10 Roxoa reviews submitted anonymously by Roxoa employees. Read employee reviews and ratings on Glassdoor to decide if Roxoa is right for you.