Does Royal London pay their employees well?

According to anonymously submitted Glassdoor reviews, Royal London employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Royal London. This rating has been stable over the past 12 months.

How satisfied are employees working at Royal London?

81% of Royal London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Royal London 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Royal London?

Customer Service Representative (45) , Customer Service Consultant (41) , Case Manager (21) , Customer Service (20) , Analyst (13) , Business Analyst (12) , Project Manager (12) , Consultant (11) , Manager (10) , Team Manager (10) , Actuarial Trainee (7) , Business Development Manager (7) , Product Owner (7) , Account Manager (6) , Actuary (6)

What are the pros of working at Royal London according to real employee reviews?

"The culture is great and the people are focussed on doing the right things for our members" ((in 96 reviews)); "The overall package is good and the people I work with are great." ((in 95 reviews)); "Good benefits and individuals to work with" ((in 59 reviews)); "Good pension and other employee benefits" ((in 51 reviews)); "Work Life Balance Is Good London" ((in 48 reviews))

What are the cons of working at Royal London according to real employee reviews?

"Poor management and politics" ((in 33 reviews)); "Salary is poor" ((in 26 reviews)); "day is very repetitive and pay is low." ((in 26 reviews)); "Too many managers happy to put demand on “urgent” work but seem to be deaf when reached to action processes required to enable the better customer outcome." ((in 18 reviews)); "No career progression" ((in 15 reviews))

Royal London Reviews

4.1

81% would recommend to a friend

(837 total reviews)

Barry O’Dwyer

91% approve of CEO

74% positive business outlook

Ratings by category

4.3

Culture and values

4.3

Diversity and inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Royal London has an employee rating of 4.1 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Royal London employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

837 reviews

4.0

24 June 2026

Good team but time-consuming system updates

Business development manager

Recommend

CEO approval

Business outlook

Pros

Good team and decent holiday allowance

Cons

Increased reliance on systems updating is time consuming and leaves no time to do actual Job

Royal London Response

1d

Thank you for recognising the great benefits we have here at Royal London. Please speak to your People Leader or Colleague Representative in the first instance if you would like to discuss this further.

3.0

24 June 2026

Good bonuses and work-life balance, but heavy workload

Customer service

Recommend

CEO approval

Business outlook

Pros

Good bonus, work life balance

Cons

Can be a heavy work load, stressfull

Royal London Response

1d

Thank you for recognising the great benefits we have here at Royal London. Please speak to your People Leader or Colleague Representative in the first instance if you would like to discuss this further.

4.0

26 May 2026

Friendly atmosphere, but pay is low

Actuarial trainee

Recommend

CEO approval

Business outlook

Pros

Very friendly and welcoming environment

Cons

Low pay, work is not very varied

Royal London Response

3w

Thank you for recognising the friendly working environment we have here at Royal London. I wish you the best of luck with the rest of your career.

Viewing 1 - 3 of 837 Reviews

Jobs at Royal London

Cyber Apprentice

Alderley Edge, England

·

GBP 67K - GBP 94K /yr

(Glassdoor Est.)

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Digital Content Designer

London, England

·

GBP 25K - GBP 40K /yr

(Glassdoor Est.)

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Sonata Application Support Analyst

Glasgow, Scotland

·

GBP 28K - GBP 40K /yr

GBP 40K - GBP 56K /yr

(Glassdoor Est.)

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Head of Experience & Engagement Strategy

United Kingdom

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Royal London

Royal London Reviews

Ratings by category

Reviews by job title

Good team but time-consuming system updates

Good bonuses and work-life balance, but heavy workload

Friendly atmosphere, but pay is low

Jobs at Royal London

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