S.i. Systems Reviews

3.5

62% would recommend to a friend

(253 total reviews)

Derek Bullen | Traci Fiatte Thomas

69% approve of CEO

47% positive business outlook

S.i. Systems has an employee rating of 3.5 out of 5 stars, based on 253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S.i. Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

253 reviews
1.0
3 June 2021
Recommend
CEO approval
Business outlook

Pros

There are pretty much no pros, except for the good training, a visually appealing office, and getting to work from home (which is only allowed due to the pandemic). Everyone’s hardworking and friendly (except management).

Cons

I worked here for over a year, but it didn’t take long to realize they completely take advantage of you here and work you to the bone, while they laugh to the bank. They don’t care at all. I guess I’m the fool for not leaving sooner (but it’s not easy to make this decision during the pandemic). High turnover has been their model since the beginning, so why change it. Their own core values are a joke to their own people. Management is a joke that doesn’t know the first thing about management, and belittles you with threats and sarcasm. It surprises me that the management in Calgary is able to hold the positions they hold… I guess they qualify their MDs and VPs based on low IQ, high ability to be condescending, low amounts of compassion, zero common sense, high pride, and a lack of hearing to even consider advice. I would not recommend anyone to work here nor be a client of Si, don’t waste your time. All the good reviews on here are staged and encouraged by the CEO, even though he will deny it. But I must say the CEO does a nice job of meeting everyone that’s new, I’d encourage him to keep this up because it’s great. But I feel as though behind the scenes he isn’t as friendly.

avatar
S.i. Systems Response
5y
Thank you for the review, and the endorsement of the training. A few corrections. Work from home when the pandemic is over is 2 days in the office, 3 from home each week. We like the balance. People are hardworking and friendly, that is true. The recruiter role is not for everyone, and as we hire mostly new grads, many will find that recruiting is not the job they want. Turnover in the first year is 65%, the 2/3 that leave have great credentials on their resume from our training, and the 1/3 that stay, tend to stay a very long time and do well as recruiters, Account Executives and Managers. We do an anonymous 360 survey, which we just did last week on all managers. It is open to everyone on their team. Our average net promoter score for our manager is 62, which is exceptional, and only 2 were below 50. If there was a management issue I would expect to see it in the survey every six months. We qualify our Managers on previous performance as a recruiter, AE, and strategic contributions they have done. Our average client tenure is 14 years, some of our clients have been with us for over 25 years. We have long and successful client relationships. I don't stage any of the reviews, and I respond to all of them. Postive or negative. We work hard, are well trained and we work fast. It isnt for everyone and it can be hard if it isnt something you want to do. Training for a triathalon, or being part of a professional level sports team is also hard, lots of training, dedication and focus and if you are not excellent in your role, your coach will work with you to get your game up. I think our world is similar, when it works, its a great lifestyle, and when it doesnt, its time to find something that is a better fit. I wish you well, and I know your time at S.i. will always be a benefit on your resume due to the training and process you learned while working with us. With gratitude - Derek
1.0
23 May 2019

Doing my Duty

Recommend
CEO approval
Business outlook

Pros

When I first started I was one of the best recruiters at my branch for about a year. I worked with some amazing recruiters who became some of my good friends. Training is good and coming out learning a good amount about the business.

Cons

I worked at S.i couple of years ago. Looking at all the fake 5 star reviews I had to do my duty and give an honest review. It's a high paced place with no real return on the recruiters end. High turn over. Low Salary and compensation is very bad. The company takes 20% of the salary or total contract amount and the recruiter gets a low 1.5% of that 20%. The company does not care for the employees, perhaps this is the nature of recruitment but I wish for it to be different. As someone who now works in the tech world, I've realized how fake the culture was at S.i. As someone who has moved into an HR role and studied HR, the culture at S.i seems to be charming at first glance or the first couple of months. Then you realize it's a cut throat environment who takes advantage of getting new grads and new immigrants to work in a horrible job. CEO seems fine talking in person. I get a feeling he just get others to do the dirty work for him.

avatar
S.i. Systems Response
7y
thank you for the feedback! always appreciate frank conversation! Regarding recruiter compensation, it was low compared to our peers, and here is what we did about it. We created create a work group of 9 recruiters and account executives and brainstormed a new recruiter compensation plan that is much more meaningful. Starting July first all new recruiters joining S.i. Systems (with or without experience, our training is phenomenal) start with a $50K base salary, commission of 3.5%, with annual salary increases of $5K in base, and an increase in commission to 4.5%, all this plus variable pay! Existing recruiters will get a pay raise to match their tenure. Its a good plan. I disagree we take advantage of new grads and new immigrants. We train new grads and immigrants, and they achieve their dreams. Most new grads pay off their student loans, credit cards, and move out of their parents house in their first year. We see our recruiters and AEs buying new cars in their second year, and many AEs bought their first home from the money earned at S.i. Regarding fake reviews, we ask every S.i. person who gets a promotion to put up a review of their experience in their previous role, good, bad, or ugly. We dont dictate what to say on glass door, it doesnt matter what we say, it matters what employees say. The ugly can often be the most enlightening, and we welcome it. Your review gives us unfiltered perspective, its great, it gives me the opportunity to describe the facts of our recruiter comp plan. If your tenure was at 2 years as per your review your base would be $60K on July 1. With variable, if you were one of the best recruiters, your total pay would have likely been over 90K. Whatever your new role in HR , I wish you the best, and hope that the training you received here will serve you well, and had a large play in your qualifications. With gratitude, Derek
2.0
4 Jan 2019

Get in and get out

Recommend
CEO approval
Business outlook

Pros

Best Training I have ever received Best Coaching I have ever received Great people Very structured (can also be a con) Forces you to compete You'll learn how to manage your time You'll develop a strong work ethic and mental toughness (if you don't you're out) Learn great negotiation techniques Learn how to sell

Cons

Long hours - 40 hour work week is non-existent if you want to succeed and not get fired No work from home option They say they want feedback but dismiss ideas Too much process Be prepared to lie and cheat if necessary (this place can get shady very quick) Hostile work environment Pointless meetings Terrible KPI's Tries to be google-esk but has a real old school mentality Be prepared to be micromanaged Must drink the Koolaid Recruiter: Salary is meh! Variable pay is good (but you gotta work long hours), if you do a comparison of the total hours you work vs. what you're being paid it's bad! Account Executive: Wages are above average but you work for it and you can lose it in a flash Benefits are not great High turn-over (similar to other big staffing firms) Learn the ropes and get out, this place is great as a first job out of university and for young people new to office settings. The only people that talk positive about this place are people who have never experienced the real world, management and account executives because they make the $$$. There are hundreds of staffing firms this one is mediocre at best, they do anything to win and are very shady. If you can avoid drinking the koolaid learn what you can and go make more money elsewhere. Other option: Drink the koolaid, put your nose to the grind stone (if you don't do this it's over), take an Account Exec position (cross your fingers you get good accounts), and MAYBE you'll make some money, if not you have that on your resume now and you can get another job easy! Message for consultants: Places like this drive rates into the ground, working for them supports low rates.

avatar
S.i. Systems Response
7y
I think this is great, very balanced. We did upgrade our recruiter comp, and we formed a group of recruiters and AEs to provide the guidance. We do have a rigid process, the benefits are the best training, coaching, and skills you can get in the recruiting industry. The cons are that the process works and we dont like to change it or experiment with it. We have tried many things over the past 29 years, but we do stick to what works best, and ask everyone on the team to run on process. We are a like a sports team this way, we work as a team and do the plays as a team, and do the plays we train on and practice. It doesn't work for everyone, however it is, as you say, the best training and coaching in the staffing industry. Whether we get positive or negative reviews of glass door, the training is superb, everyone agrees on that. Regarding the meh recruiting pay, we did fix that. July 1 onward all recruiters starting at S.i., even without any training start at $50K base plus variable plus commission. Plus we give everyone an extra week of holidays compared to our peers. Thank you for the review! -Derek
Viewing 1 - 3 of 253 Reviews

Glassdoor has 314 S.i. Systems reviews submitted anonymously by S.i. Systems employees. Read employee reviews and ratings on Glassdoor to decide if S.i. Systems is right for you.