Sapi claims to be structured and people-focused, but the reality is quite the opposite. Leadership is unclear, decision-making is slow, and accountability is minimal. Priorities constantly shift without communication or rationale, people constantly being let go'd and replaced.
After contributing heavily to process improvements and helping the company through serious financial challenges to stay afloat, I was abruptly let go. Less than a month later, they had already hired my replacement. The timeline suggests recruitment began while I was still employed - and since I never saw the role advertised, it’s unclear how the process was handled or whether it was open and fair for all. Additionally they had mentioned there was a hiring freeze for 2 years which clearly was not true.
The company often talks about valuing employee feedback, yet their internal surveys aren’t anonymous - names are visible. This naturally leads to filtered, overly positive responses and prevents genuine feedback.
Having worked in several startups, I’ve never seen a culture so disconnected from its stated values. Sapi promises growth and opportunity, but in reality, it’s reactive, unstable, and driven by short-term thinking.
If you care about your mental health you should think twice before applying. Additionally, you may be expected to work while you are on annual leave and in return not be acknowledged as its an expectation.