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      SPS Commerce

      Engaged employer

      SPS Commerce Reviews

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      3.7

      71% would recommend to a friend

      (733 total reviews)
      avatar

      Chad Collins

      56% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Culture and values

      3.8

      Diversity and inclusion

      3.6

      Career opportunities

      3.4

      Senior management

      3.0

      Compensation and benefits

      SPS Commerce has an employee rating of 3.7 out of 5 stars, based on 733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SPS Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      733 reviews
      1.0
      8 Nov 2017

      OK SaaS company, pays crap, boring technology, bad management. PAYS CRAP

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      - Fun outtings - young culture with a lot of grads - ...

      Cons

      - Very low base - Commission is basically based on how many times you can call customers - Management rewards bad competitions - Management in Sydney leaving in droves

      avatar
      SPS Commerce Response
      8y
      Posted on Behalf of Anna Meyer, Sales Director: Thank you for the feedback. For the purposes of clarity to anyone reading this review, please note that there are several inaccuracies in this review. Our leadership team is not leaving in droves. In fact, we have only had one manager move on from SPS Commerce in APAC since SPS commenced operations in the region, and this was in our Melbourne office. The leaders in our Sydney office changed roles and still remain with the company. Regarding pay, we consistently benchmark our total remuneration packages with the market and for the team members who are hitting their targets, our pay is very competitive. The benchmarks are localized and compared with similar companies in industry and scale. Sales people who are not hitting targets will not do as well of course.
      2.0
      31 July 2018

      Anonymous

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team members that work very hard to help customers out Great offices at Burwood East Working for a company with strong foundations in their US HQ Good starting point for a career in IT

      Cons

      Melbourne Operations Executives are criminally bad, and will single out and eliminate any kind of feedback that does not agree with their (lack of) Vision via intimidation and bullying. Way below average pay throughout all positions Lack of career progression paths High staff turnover rate as per unrealistic pressure for the pay grade and lack of leadership. Company will rather spit deliverables in a messy way to meet insane targets rather than commit to quality and best practices.

      avatar
      SPS Commerce Response
      7y
      SPS Commerce Asia Pacific is proud of what it has achieved over the last four years in Australia. Our people are amazing and our positive culture is infectious! We acknowledge that we haven't got everything right first time and are improving every day. We have promoted and rewarded high performing staff, reclassified roles and increased salaries despite wages being stagnant in Australia. We are investing in our leadership team. Our managers complete a Dale Carnegie leadership program as well as attend local programs such as TEC. We have US leaders seconded and visiting us and we enjoy learning from each other. We also offer programs and support to staff on managing stress and building team collaboration. Thank you again for providing this opportunity to help us to do better. We encourage all employees to offer us continual feedback.
      1.0
      19 July 2019

      Lack of leadership

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly culture and good office amenities.

      Cons

      Poor leadership including micromanagement, lack of accountability and responsibility.

      Viewing 1 - 3 of 733 Reviews
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      ReviewsSPS Commerce reviews

      Glassdoor has 784 SPS Commerce reviews submitted anonymously by SPS Commerce employees. Read employee reviews and ratings on Glassdoor to decide if SPS Commerce is right for you.