SR2 Reviews

First and foremost, we’re glad to hear that you appreciated having dogs in the office. This has been a long-standing part of our culture, and we’re thrilled that it contributed positively to your time here. The feedback we receive from various team members has affirmed that this is something that brings joy and comfort to the workplace which we are all for! However, we were particularly concerned about some of the comments you made regarding how personal issues and leave were handled during your time with us. We take matters related to employee well-being very seriously, and in situations where team members have faced personal hardships, such as illness, loss, or other tragic circumstances, we have always endeavoured to provide them with full support. This support has included extended leave with full pay, counselling services, and a very flexible approach to time off, often well beyond what is legally required or what our internal policies outline. We’ve had several cases over the years where individuals have gone through incredibly difficult personal situations and we have offered them as much time, space and support they need to take care of themselves and their families, without any impact on their holiday allowance or pay. We believe this is part of our commitment to supporting our people in times of need, and we are proud of the way we've handled these situations for our team members going through times of personal difficulty. We appreciate the sensitivity of these situations and we make sure individual privacy is always respected and adhered to, which might mean you were unaware of how such matters are handled, but we want to clarify that this support has always been a priority for us. As for the comment about standing in front of the company to justify why someone didn’t hit their targets, we would like to address this directly. This has never, and will never, be part of our sales process or culture at SR2 and simply hasn’t happened, ever. While we are a sales-oriented business and performance is an important part of our operations, we believe in fostering a supportive and constructive environment. Regarding the claim of being "bullied out of money rightfully owed," we take such accusations very seriously. We have a standard procedure in place for handling the departure of any employee, and we ensure that all entitlements are paid in full according to our contractual terms and obligations post-resignation. We are confident that our processes are both fair and transparent, and we would be more than happy to discuss any specific instances privately if there was a misunderstanding regarding your departure. As a socially responsible business and B Corp, we are deeply concerned by your comment regarding "horrid remarks about candidates from minority groups". Such behaviour is entirely against our values and we are sorry if you witnessed or experienced behaviour that went against these principles during your time with us. We are fully committed to fostering a workplace environment that is inclusive, respectful, and welcoming to everyone which includes our employees, candidates and clients we work with. We take this accusation very seriously and want to make it extremely clear that we do not, and will never, condone or tolerate any remarks or behaviours that are discriminatory or disrespectful toward minority groups or any other individuals we work with in our line of work. Finally, the statement about holiday leave - claiming only 18 days holidays were taken across two years - is particularly troubling for us to hear. This would not only be against our leave policies, but it would also be considerably under the legal entitlement. Even when unlimited holiday allowances were in place in the past, we implemented a minimum threshold to ensure everyone took adequate time off, including an additional day off for birthdays and a company-wide shutdown over the Christmas period. This is something we actively monitored to ensure no one missed out on their deserved break and that all SR2 team members took enough holiday that was above the legal entitlement and supported their well-being. We appreciate you bringing these concerns to our attention. While we cannot agree with some of the statements made, we do want to acknowledge that your perception of your experience is valid to you, and we’re sorry that it wasn’t more positive. Your feedback helps us better understand how we can improve communication around our policies and support systems so that all team members feel heard and cared for. Thank you again for your time and contributions to SR2 and we wish you all the best in your future endeavours.

Thanks for taking the time to leave us some feedback. Positive or critical, it’s appreciated and helps us so we can improve and grow as a business. Let’s start with the positive. It’s great to hear you enjoyed having dogs in the office. Big thumbs up from us also and it’s great to know that was a positive part of your experience with the business and we’re happy to confirm that we’ll continue to offer dog-friendly office space to our team where we can going forward. Regarding some of the concerns you’ve raised, we’ve reviewed our records and it appears we don’t have any former employees who were with the company for over five years and have since left. That being said, we understand everyone’s experience is unique, albeit it’s difficult to reconcile this with the experience you’ve described and we're sorry if your time at SR2 wasn’t as positive as we would have hoped. While we recognise that individual circumstances can vary, and some former employees may wish to remain anonymous in their feedback, the timeline referenced does not align with our records, but regardless of the specific details, we are committed to hearing and considering feedback that could help us improve our workplace. Our CEO, like any leader, has faced difficult decisions over the past few years due to unprecedented global challenges, including the COVID-19 pandemic and its impact on our industry followed by a global recession that we are still in. The reality is that steering a company through such turbulent times is difficult, even NIKE are 30% down, and it inevitably it involves making tough calls for the greater good of the business that may not always be popular or well-received, and we acknowledge that this can leave differing impressions on those affected. That said, I want to assure you that we strive to create a positive, inclusive, and supportive environment for all team members, even during challenging times. While we may not always get everything right, we are continuously working to learn from feedback and adapt our practices to better support our people. With regard to the personal comments made about our CEO, we understand that strong emotions can arise from difficult experiences. However, we encourage feedback to remain respectful and constructive, as this helps foster an environment where meaningful improvements can be made. In closing, we want to express our sincere gratitude for your time with us and for your feedback. Every perspective, including yours, is valuable to us in understanding how we can continue to grow as a business and support our team more effectively. We wish you nothing but the best in your future career.