STA Travel Reviews | Glassdoor.com.au

STA Travel Reviews

Updated 21 September 2018
182 reviews

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3.1
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Reinhard Kotzaurek
13 Ratings

182 Employee Reviews

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Pros
  • "Relaxed work environment (no uniform, mostly chill managers)" (in 22 reviews)

  • "Great people, Great Brand, Fam trips" (in 11 reviews)

Cons
  • "Low pay with no framework in place for pay reviews" (in 16 reviews)

  • "weekend work, poor management , long hours" (in 11 reviews)

More Pros and Cons

  1. "Great place to develop a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STA Travel full-time (More than 10 years)

    Pros

    If you want career development, it’s awesome
    If you like complex and challenging work (eg not boring/mundane) it’s awesome
    If you want a great social atmosphere it’s great
    Colleagues become like family
    Managers do care about you

    Cons

    You need to be committed to this as a long term career, as building a client base can take some time


  2. Helpful (1)

    "Starting your adventure? DONT DO IT HERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Expert in Sydney
    Former Employee - Travel Expert in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at STA Travel full-time (More than a year)

    Pros

    - Product nights held by airlines/ tourism are great to attend
    - decent incentives
    - opportunity to learn transferable skills that will enable you to get a new job pretty easily

    Cons

    - low wages
    -high stress
    - bulling between staff and management
    - favouritism
    - management who have no clue what they’re doing and are only in the role due to tenure.
    - slow systems and horrible laptops
    - culture based on drugs, sex and alcohol

    Advice to Management

    For someone to get rid of everyone and start again- new marketing, new image, investing in staff, providing good service. Other than that, their will be no hope! Adios STA!

  3. Helpful (1)

    "Progressive dinosaur company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good travel perks.
    Made some nice friends.

    Cons

    - Low pay.
    - Bullying culture.
    - They think they're forward thinking but they're dinosaurs.
    - Management who have little idea of what they're doing.
    - Incrediable lack of business accument. Cowboy-like management.
    - 'Cult-like' culture based on excessive alcohol and 'compulsory' attendance to non-paid company events

    Advice to Management

    Just shut up shop now before you go into liquidation. The distribution model you work in will be dead in a few years. Travel agents will go the way of taxi drivers and DVD stores.


  4. Helpful (1)

    "STA Travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Expert in Brisbane
    Current Employee - Travel Expert in Brisbane

    I have been working at STA Travel full-time (Less than a year)

    Pros

    Great work environment - makes work fun.

    Cons

    High stress - Low Pay


  5. "Rethink your employment with this evil enterprise."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at STA Travel full-time (Less than a year)

    Pros

    NONE, you think "I want to be a travel agent to get free travel and great discounts" Trust me the little you get here, you may-aswel work at Aldi or a Bar and make more money. The discounts will have paid themselves!

    Cons

    EVERYTHING this company is. Oh and hey minimum wage you get the same if not more at McDonalds! PLUS its not an easy job to learn so you realistically wont make any money for at least a year or two until you build up your clientele basis.

    Advice to Management

    Pay your staff more and treat them as an individual and not a number maybe could be a good start.


  6. "Head Shake, Eye Roll, Face-Palm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at STA Travel full-time

    Pros

    Head office is in a good location. You get paid on time.

    Cons

    No structure, no plan, unrealistic vision for the future, monthly Management resignations. Staff constantly being made redundant due to bad decisions, which are often retracted.


  7. "Entry into the tourism industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at STA Travel full-time (More than 3 years)

    Pros

    Social, flexible hours. Discounts. Youth friendly

    Cons

    Salary. No support from head office. Minimal room for growth.

    Advice to Management

    CLEAR DIRECTION. It seems sta doesn't have a clear direction for the future

  8. "Opportunities for Growth and Travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training in Melbourne
    Current Employee - Training in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STA Travel full-time (More than a year)

    Pros

    Great industry, products, and team environment. Lot's of development and advancement opportunities. Plenty of travel incentives.

    Cons

    Competitive industry and always changing.


  9. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at STA Travel full-time

    Pros

    Great environment and awesome work perks

    Cons

    A lot of chasing and back and forth


  10. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - People & Culture Business Partner in Melbourne
    Current Employee - People & Culture Business Partner in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STA Travel full-time (More than 5 years)

    Pros

    People, energy, passion, great industry, global opportunities & career progression

    Cons

    Challenging retail environment and lots of change is not for everyone but a great learning experience.


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