STA Travel Reviews | Glassdoor.com.au

STA Travel Reviews

Updated 12 July 2018
172 reviews

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3.2
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Reinhard Kotzaurek
8 Ratings

172 Employee Reviews

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Pros
  • "Relaxed work environment (no uniform, mostly chill managers)" (in 26 reviews)

  • "Great people, Great Brand, Fam trips" (in 11 reviews)

Cons
  • "Low pay doesn't make up for the perks" (in 15 reviews)

  • "Your career has a limited shelf life if you have ambitions to earn more money and have a better work life balance" (in 6 reviews)

More Pros and Cons

  1. "Great place to develop a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STA Travel full-time (More than 10 years)

    Pros

    If you want career development, it’s awesome
    If you like complex and challenging work (eg not boring/mundane) it’s awesome
    If you want a great social atmosphere it’s great
    Colleagues become like family
    Managers do care about you

    Cons

    You need to be committed to this as a long term career, as building a client base can take some time


  2. "STA Travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Expert in Brisbane
    Current Employee - Travel Expert in Brisbane

    I have been working at STA Travel full-time (Less than a year)

    Pros

    Great work environment - makes work fun.

    Cons

    High stress - Low Pay

  3. "Rethink your employment with this evil enterprise."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at STA Travel full-time (Less than a year)

    Pros

    NONE, you think "I want to be a travel agent to get free travel and great discounts" Trust me the little you get here, you may-aswel work at Aldi or a Bar and make more money. The discounts will have paid themselves!

    Cons

    EVERYTHING this company is. Oh and hey minimum wage you get the same if not more at McDonalds! PLUS its not an easy job to learn so you realistically wont make any money for at least a year or two until you build up your clientele basis.

    Advice to Management

    Pay your staff more and treat them as an individual and not a number maybe could be a good start.


  4. "Head Shake, Eye Roll, Face-Palm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at STA Travel full-time

    Pros

    Head office is in a good location. You get paid on time.

    Cons

    No structure, no plan, unrealistic vision for the future, monthly Management resignations. Staff constantly being made redundant due to bad decisions, which are often retracted.


  5. "Entry into the tourism industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at STA Travel full-time (More than 3 years)

    Pros

    Social, flexible hours. Discounts. Youth friendly

    Cons

    Salary. No support from head office. Minimal room for growth.

    Advice to Management

    CLEAR DIRECTION. It seems sta doesn't have a clear direction for the future


  6. "Opportunities for Growth and Travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training in Melbourne
    Current Employee - Training in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STA Travel full-time (More than a year)

    Pros

    Great industry, products, and team environment. Lot's of development and advancement opportunities. Plenty of travel incentives.

    Cons

    Competitive industry and always changing.


  7. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at STA Travel full-time

    Pros

    Great environment and awesome work perks

    Cons

    A lot of chasing and back and forth

  8. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - People & Culture Business Partner in Melbourne
    Current Employee - People & Culture Business Partner in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STA Travel full-time (More than 5 years)

    Pros

    People, energy, passion, great industry, global opportunities & career progression

    Cons

    Challenging retail environment and lots of change is not for everyone but a great learning experience.


  9. "Great Ideals but lacking Management skills and Development Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Perth, Western Australia
    Former Employee - Anonymous Employee in Perth, Western Australia
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at STA Travel full-time (More than 3 years)

    Pros

    Awesome company Ideals
    Amazing rewards to those who work for them
    Great social learning scheme and engagement nights

    Cons

    Responsibility of mistakes are often misplaced
    Management willing to overlook major players mistakes and place blame elsewhere down the line
    Lack of communication within stores/regions
    Lack of support after training has been completed
    Lack of further training and development in order to encourage employees within first 6 months


  10. "Travel Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at STA Travel full-time (More than a year)

    Pros

    Staff benefits/incentives are okay.

    Cons

    • Spending hours working on a consultation only for the customer to book online instead
    • Customers challenging every quote
    • High volume of stress
    • Too many terms and conditions
    • High turnover rates
    • Long hours for minimum wage

    Advice to Management

    .


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