STA Travel Reviews

Updated 5 Aug 2020

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3.1
44%
Recommend to a Friend
68%
Approve of CEO
STA Travel Interim CEO Casper Urhammer
Casper Urhammer
9 Ratings
Pros
  • "Free coffee, good commission/salary structure,relaxed work environment(in 22 reviews)

  • "Hard work is recognised in fam trips, incentive trips, flexible working & autonomy(in 14 reviews)

Cons
  • "Ridiculously low pay - even doubling your monthly target you are earning a minimal wage(in 24 reviews)

  • "Long hours, pay is fair , unprofessional(in 14 reviews)

More Pros and Cons
  1. "Pretty good company to work for"

    5.0
    Current Employee - Travel Consultant in Melbourne

    I have been working at STA Travel full-time

    Pros

    Commission structure is good Travel perks are the best in the industry, especially if you stay in the job long enough to make the most of them (you need to stay for 6 months after taking free trips)

    Cons

    Low base wage (42k AUD) That's pretty much it

  2. "High staff turnover"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Expert in Melbourne

    I worked at STA Travel full-time for more than a year

    Pros

    Selling a product or experience that is exciting

    Cons

    High staff turnover and therefore quite often understaffed. Expected to stay back quite often for no compensation Low salary Very micro managed environment


  3. "Travel consultant"

    4.0
    Current Employee - Travel Consultant in Sydney

    I have been working at STA Travel part-time for more than 3 years

    Pros

    Great people and company culture

    Cons

    Low starting pay and all about commission

  4. "Good place to work"

    4.0
    Current Employee - Travel Agent in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STA Travel full-time

    Pros

    Culture, hours, benefits, management, colleagues

    Cons

    Down time, salary, stressful at times

  5. Helpful (1)

    "Not what you think it will be"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Expert 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at STA Travel full-time for more than 3 years

    Pros

    Occasionally get to put together a really interesting trip Lots of social activities if you want a social workplace Some great colleagues Discounted travel

    Cons

    Where to begin... Terrible out-dated computer systems that make the job much harder than it should be Ridiculously low pay - even doubling your monthly target you are earning a minimal wage Extremely poor upper management - some good store managers, but head office in Melbourne are useless and the head office overseas is even worse when you do hear from them – new CEO is going to destroy the business quickly if the last few months are anything to go by No career progression - store managers make less than decent sellers, it's not worth it No recognition for smashing targets, but make a tiny mistake and head office will be all over you Way more stress than there should be for a minimum wage job. So many things can go wrong and half of them are out of your control – many staff having serious stress issues and even nightmares about things going wrong Clear favouritism – some staff get shredded for tiny mistakes, others who are friends with the head office in Melbourne get away with whatever they want – clearly breaching policies (markups etc), ignoring customers they don’t want to deal with – doesn’t matter if you’re friends with the bosses Force "product nights" that you have to go to outside work hours - while they can't technically make you go, you will be looked down on for not going. While they say you can take the time in lieu for attending, everyone already works so much free overtime to try and actually make some bonus so that is laughable.

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  6. "Good Culture, Bad Management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Melbourne
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at STA Travel full-time for more than 3 years

    Pros

    Products, Travel, Global Job Opportunities,

    Cons

    Hours, Pay, IT, Management, Work Life Balance

  7. "Commission, Commission, Commission"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Agent in Melbourne

    I worked at STA Travel full-time for more than 3 years

    Pros

    If you hit your comms, you will be okay... But the base is barely enough to live off.

    Cons

    No support, high staff turnover.

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  8. "Poor Management and Pay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel Consultant 
    Doesn't Recommend
    Negative Outlook

    I have been working at STA Travel full-time for less than a year

    Pros

    Not many pros at all

    Cons

    Low pay for the amount of work

  9. "Great culture"

    4.0
    Current Employee - Travel Expert in Sydney
    Recommends

    I have been working at STA Travel full-time for more than 3 years

    Pros

    Great Culture and opportunities for growth within the company. Regular incentives and if you are willing to put in the hard work you can get great rewards

    Cons

    Constant changes within the company e.g. policies, structure of retail levels etc

  10. "STA Travel"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel Expert in Sydney
    Recommends
    Positive Outlook

    I have been working at STA Travel full-time for more than a year

    Pros

    Challenging work environment, enjoyable, exciting work

    Cons

    Sometimes you can’t help if the store isn’t busy and that effects your sales goals

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Found 272 reviews