STEM Camp Reviews

3.8

66% would recommend to a friend

(57 total reviews)
avatar

Kevin Cougler

72% approve of CEO

36% positive business outlook

STEM Camp has an employee rating of 3.8 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The STEM Camp employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

57 reviews
1.0
25 Aug 2022
Recommend
CEO approval
Business outlook

Pros

- Kids were fun to work with

Cons

- Head office does not provide enough supplies to complete activities - Head office says that they are there to support you but when there are issues, they do nothing (ex. a child choked another child and head office refused to remove that child from the camp) - Does not pay enough for what is expected of you (you are expected to be a teacher with a minimum wage paycheck) - Activities are not age appropriate so you are required to basically do it for them - Activities are not appropriately timed so activities finish before the period is over - There is not enough training for the senior staff or the camp counsellors

avatar
STEM Camp Response
1y
Thank you for your feedback. We take safety very seriously and enforce a strict no-violence policy—any camper displaying violent behaviour is immediately removed from camp. We regularly review our processes to improve supply management, align activities more closely with age groups, and ensure they are appropriately timed. We also adjusted our training training program to better prepare staff. We appreciate your insights, which help us create a better experience for both staff and campers.
1.0
18 June 2022
Recommend
CEO approval
Business outlook

Pros

- Had good co-counselors - Helpful customer service representatives for the Summer camp

Cons

- Poor quality products used (pre-broken robots, easily broken coding bots etc) - Minimum wage was not enough for what was asked of us - No vacation time or single days off - Did not require outside training aside from first aid (faced high-stress situations with no training) - Unreliable wifi at the location, which was required for many tasks

avatar
STEM Camp Response
1y
Thank you for your feedback. We're glad you had a positive experience with your co-counselors and customer service team. We are actively improving material quality, ensuring reliable equipment, and addressing internet issues at locations. While seasonal roles don't include vacation time, we aim to balance workloads through shifts and appreciate your suggestion for additional training like mental health certification. Your input helps us enhance the experience for both staff and campers. Thank you for being part of STEM Camp!
1.0
21 July 2021

If I could give this job 0 stars, I would

Recommend
CEO approval
Business outlook

Pros

There are no pros to this job.

Cons

All supervisor positions paid minimum wage, the same as the counsellors therefore there is literally no compensation for all of the extra work involved in those positions. Head Office, particularly the CEO, Kevin is also highly passive aggressive, condescending, rude and insensitive to everyones time and life except his own. For example, the employees of the camp are paid by a Canada Summer Jobs Grant and some locations were only granted 35 hours of payed work a week, however, the camps are open from 8:00am-5:00pm everyday...meaning the majority of the time the camps are understaffed for parts of the day as people have to come in and leave at different times as they are only paid for 7 hour work days. Usually, we experienced the greatest difficulty with this at pick up and drop off as about half the staff would come in in the morning for 8am but the other half could not come in until closer to 9:30am-10am so they could stay until 5pm because the counsellors who would come in at 8 would be done around 3pm. When this was brought up in training, Kevin actually suggested that people take "very long breaks" to be at camp the entire day without being paid... specifically the Lead Counsellors, AC's and health and safety officers who were somehow "required" by head office to be around during drop off AND pick up despite being only paid for 7 hour days. STEM camp also did not pay for employees lunch breaks despite requiring them to be with the kids and work through their lunches, meaning there were no breaks given throughout the day, a direct violation of labor laws. Lastly, training was conducted poorly, and one of the sections of our training actually included this fun part about how if a person was sexually harassed and a complaint about it landed on your desk as a supervisor, we were told to "encourage the person to "SPEAK FIRST TO THEIR OFFENDER TO ENSURE IT WAS NOT A MISUNDERSTANDING." Training overall was poorly conducted, there was never enough supplies at camp, and also fun fact, STEM camp did not issue refunds for parents who had registered in 2020 when camps were cancelled claiming they "spend the money on supplies" but this year Head Office admitted to us in training they bought no new supplies despite having all of last years and this years money to use. Lastly, the existing supplies was always low, some camps were given supplies for 30 kids and upped to 40 kids with no additional supplies given ( us counsellors weren't told either, I guess a 10 person increase isnt something the staff need to know about), most of the experiments are crappy and dont work, and training will teach you nothing. If you complain or voice your concerns, Kevin is literally the most condescending individual you will ever meet so good luck.

Viewing 1 - 3 of 57 Reviews

Glassdoor has 99 STEM Camp reviews submitted anonymously by STEM Camp employees. Read employee reviews and ratings on Glassdoor to decide if STEM Camp is right for you.