Question 1

Does Safaricom pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Safaricom employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Safaricom. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Safaricom?

Accepted Answer

93% of Safaricom employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Safaricom 3.8 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

Question 3

What are the top reviewed jobs at Safaricom?

Accepted Answer

Software Engineer (167), Intern (140), Customer Service Representative (113), Internship (77), Customer Experience Executive (47), Software Developer (41), Manager (35), Senior Software Engineer (31), Sales Representative (25), Customer Service (21), Product Manager (20), Customer Care Representative (19), Sales Associate (19), Project Manager (18), Accountant (17)

Question 4

What are the pros of working at Safaricom according to real employee reviews?

Accepted Answer

"Good working environment and fun at work" ((in 126 reviews)); "Benefits are good and very negotiable" ((in 114 reviews)); "Great people and culture of super achievers all round." ((in 70 reviews)); "Good salary and can work overtime" ((in 69 reviews)); "It is flexible and pay is good" ((in 68 reviews))

Question 5

What are the cons of working at Safaricom according to real employee reviews?

Accepted Answer

"The benefits package is comprehensive, including health insurance, retirement plans, and flexible working hours." ((in 67 reviews)); "No work life balance; a lot of working hours" ((in 49 reviews)); "No career growth at call center" ((in 23 reviews)); "So much pressure with lots of work" ((in 21 reviews)); "Limited growth opportunity because of limited" ((in 20 reviews))

Question 6

What are employees saying about Safaricom redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safaricom redundancy and their outlook for job security at Safaricom in 2026.

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Safaricom Reviews

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Hybrid working available, but career growth is limited

Good salary and benefits, but intense workload

Supportive community, but long hours and politics persist

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