employer cover photo
employer logo
employer logo

Safe Haven Security

Is this your company?

Safe Haven Security Reviews

2.9

41% would recommend to a friend

(930 total reviews)

Mark Kleeman

48% approve of CEO

39% positive business outlook

Safe Haven Security has an employee rating of 2.9 out of 5 stars, based on 930 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Safe Haven Security employee rating is 22% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

930 reviews
5.0
23 June 2016
Recommend
CEO approval
Business outlook

Pros

The amount of support and recognition received, even at the lowest level positions, is insane! I got out of the Army two years ago, I was honorably discharged, and wanted to return to civilian life. I knew i wanted to do sales, so I started at a car dealership. It was terrible. No integrity, no leading by example, and the work to pay ratio was pathetic for 80% of the employees there. So I switched to insurance. I did that for a year and excelled at it from the beginning, but the employer lied from the start about my pay and kept stringing me along with promises of the future. Which warranted yet another change. This brought me groveling to Safe Haven. After the first hour on the first day, I felt like part of the family. I couldn't have paid for better training. The regional manager and his assistant manager were absolute geniuses, and the audio training I was given access to was second to none. I started on a Monday, got my first sale on that Thursday, another on that Saturday, and two on the following Monday. That evening, Regional Managers from around the country were blowing up my phone congratulating me on my success and welcoming me to the Safe Haven Family. I repeated for another two sales the following day. Their whole environment is the most positive, enjoyable work environment I have ever been in. Everyday, all the sales agents sit down around a table and perform some kind of refreshment training, whether its role playing the entire process, or receiving deeper information on how and why we have to remember to do certain things or start doing them for us new guys. The walls are covered with plaques various agents in the office were awarded monthly for meeting a certain quota, most which belonged to the regional manager, a very reassuring fact. The National Director of Sales, don't even get me started explaining how legit this guy is, even flew out to our region to tell us we were doing a great job, meet everybody, and took us all out to lunch! Its not slimy deceptive sales like with cars, or annoyingly pushing unwanted products into peoples hands, its meeting new people everyday, and seriously, truly improving their lives. No other security system can even come close to competing with ADT, ugh, i don't want to give away too much info about it, but honestly, the amount of support, recognition, appreciation, training, and compensation received by working for Safe Haven is something I have not experienced anywhere else job wise.

Cons

Honestly, if comparing it to a typical 40 hour work week, one could say the hours, but you have to keep in mind, the pay is A LOT better than that of your typical 40 hour a week job. LOL but other than that, I would have to say listening to all the cheesy inspirational one liners dropped on you throughout the day!

avatar
Safe Haven Security Response
10y
Thank you for the great review! It is hardworking people like yourself that help us stay successful.
1.0
5 June 2019
Recommend
CEO approval
Business outlook

Pros

Paid intensive two week training course. It is worth the time if you want a solid inside sales refresher course! Thanks, btw! Peers are the only real cool people who are supportive and nurturing towards your success, but that's only about 10% of them, as the rest have drank the kool-aid. Money seems to be good? Plenty of talk about six figures! Forty grand as base really hooks ya. I do suggest considering the 26large+commission if you're seriously making an attempt, as they cut the expenses very quickly. Monday through Friday, 8-5! Well.. let's say Saturday for a couple hours, and a few late nights should be added in the fine print.. But during training period the hours are legit.

Cons

The Smoke and Mirrors - Dog and Pony Show. 1) Training does not translate to managements' ideals. There's a major disconnect between how the trainers' imply how you should do your job, and managements' reboot on third week . Training says this: "It's your business, you run it how you see fit. You are building your book of business, treat it as if you are self employed". Verses- Day one on the sales floor: Micromanagement! Scare tactics! Clandestinely reviewing everything like a hawk, and then passive aggressive coaching! Remembering back, as said by my 'greatest mentor': "It's my way or the highway" (paraphrased) And my favorite is: "You don't need to know that to do your job, too much info hinders your pitch, stay to the script". Advice to you- Stay mindless, my friends! 2) Expect to be treated as if you're a MONKEY, and DO as they say and not what they do. Hear no evil, speak none, and see none. Good Monkey! 3) DO NOT challenge the status quo. Leave your brain at the door, or you will find out the hard way! 4) You can make it through the training period (6 months) by minding your P's and Q's while defying the odds. (Don't ask questions, and just follow the pied-piper, really) Then management "high-fives" you to "veteran" status. Ironic, right? SMH... 6 months of service in most jobs equates to pretty much, rookie status. Maybe some of that mumbo jumbo has to do with POOR RETENTION! 5) Veterans do gossip! Careful, trust no one! (It's faux pas, as the management loosely frames gossip as negativity, and negativity IS NOT tolerated. All the while management is doing their best to manufacture fear) I did find out, as some vets opened up to me, that many are "in a rut" AND "fearful for their job". Do not invest in this opportunity thinking that a career will come of this, EVER. Safe H. is a machine, there fore you are cog in the wheel until you wear out and have no value left for them to leverage. Terminations happen every week. 6) If you do make a full year, congrats! You now have the potential of becoming profitable. Be aware, as by then you are profiting off the hard work of others who've washed out and suffered. You will have scavenged enough 'Books of Business' from the fallen, that you can rely on passive leads. You are now a professional closer. (NUMB YOURSELF, if you still have any self-respect left) 7) By the way, did I mention they have a new training class every two weeks? I guess having a sales force of 30-40 strong (10-15 vets) while a cyclical training classe of 4-12 people roll through bi-weekly, the talent stays fresh.. ATTENTION CLASS, it's now math time, buckle up buttercup! Each training class has a mean average of eight new hires. There are approximately twenty-four classes a year, but we'll cut um some slack for the heck of it. So, let's say 20 classes @ 8 people per class... 20x8=160... then an existing sales force of 40 makes a total of 200 employees in a year. 40 over 200.. cross multiply then divide.... Whelp, that my folk is 20% retention on the year! BTW, I was being nice, as we all know you probably did not retain but a handful of your besties. So, truthfully it's closer to 5%-10%, rather than 20%. Of course they make sure to hide that fact so they can sleep at night. Oh btw, (DISCLAIMER) this review is my opinion... My review is 100% my opinion and not influenced by anything other than my direct experiences over a whopping three an a half weeks of highly invested time there. Darn near made veteran status.. so close!! Hope this was helpful in making an informed decision to work for Safe Haven ADT a tad bit easier.

1.0
18 Feb 2020
Recommend
CEO approval
Business outlook

Pros

They are an authorized dealer for ADT even though they have the same deceptive practices as ADT Defenders that was bought earlier this year. Apply to work at ADT corporate. Do not waist your time with the deceptive practices of an authorized dealer like Safe Haven Security.

Cons

W2 means you cannot write off gas, mileage, appreciation or insurance on vehicle You will travel over 500 to 600 miles per week; totaling 2000 miles per month minimum in order to make a decent check. The script used to get you into the customer's house is a lie after lie. Very deceptive and dishonest to the employee and the customer After you sell customer a free package, installers come behind you and pressure the customers to buy or finance equipment which you do not get credit or compensated Charge backs are real even though they say is not Door knocking (unannounced) from 12PM to 8:30 PM If you don't sell anything you do not get reimbursed for expenses incurred Promises of management opportunities are dangled as a carrot in order to keep you motivated Management shows favoritism and does not deliver on promises No gas, phone or insurance allowance reimbursement. A lot of wear and tear on your vehicle. If you have an accident there is no insurance in place to protect you or your vehicle.

Viewing 1 - 3 of 930 Reviews

Glassdoor has 948 Safe Haven Security reviews submitted anonymously by Safe Haven Security employees. Read employee reviews and ratings on Glassdoor to decide if Safe Haven Security is right for you.