Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 137 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 132 reviews)); "Flexible and good training" ((in 66 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 45 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 139 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "No work/life balance" ((in 45 reviews)); "Some bad managers." ((in 45 reviews)); "Senior leadership don’t know what they’re doing." ((in 31 reviews))

What are employees saying about Safelite AutoGlass redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass redundancy and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass Reviews

3.1

43% would recommend to a friend

(2,302 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,302 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

2K reviews

5.0

27 June 2026

Great environment..

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Working hours, easy to learn, great environment.

Cons

The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

Safelite AutoGlass Response

2d

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

5.0

20 June 2026

Making bank with no downsides!

Manager

Recommend

CEO approval

Business outlook

Pros

Making bank bro. Driving Range Rovers

Cons

There are none. Best place ever

Safelite AutoGlass Response

2w

Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.

5.0

19 June 2026

!!

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Good starting pay and training program

Cons

Customers aren’t always nice and like to hang up on you

Safelite AutoGlass Response

2w

Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.

Viewing 1 - 3 of 2,302 Reviews

Jobs at Safelite AutoGlass

Receptionist

Columbus, OH

·

USD 33K - USD 44K /yr

(Glassdoor Est.)

View job

Warehouse Associate II

USD 37K - USD 50K /yr

USD 35K - USD 47K /yr

(Glassdoor Est.)

View job