Does Safestore pay their employees well?

According to anonymously submitted Glassdoor reviews, Safestore employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Safestore. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Safestore?

76% of Safestore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safestore 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Safestore?

Sales Consultant (106) , Store Manager (31) , Assistant Manager (6) , Manager (6) , Sales Advisor (3) , Sales Assistant (3) , Sales Associate (3) , Sales Representative (3) , Consultant (2) , Junior Recruiter (2) , Retail Sales Consultant (2) , Sale Consultant (2) , Sales (2)

What are the pros of working at Safestore according to real employee reviews?

"Not a stressful job Can meet good people" ((in 19 reviews)); "Great team and working culture." ((in 17 reviews)); "You build strong bonds with the people you work with and a good bonus scheme" ((in 12 reviews)); "Some colleagues were great and the nicer customers were lovely" ((in 12 reviews)); "Good training and development for new starters" ((in 9 reviews))

What are the cons of working at Safestore according to real employee reviews?

"achievable bonus" ((in 13 reviews)); "Long hours and weekend work" ((in 7 reviews)); "Bad management" ((in 7 reviews)); "No work life balance" ((in 4 reviews)); "The overtime is expected but you don't get paid for it and instead you get time back in Lieu, which is often argued as you're expected to do what's right for the company and the share holders." ((in 4 reviews))

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Safestore

Safestore Reviews

3.9

76% would recommend to a friend

(228 total reviews)

Frederic Vecchioli

83% approve of CEO

67% positive business outlook

Ratings by category

4.3

Diversity and inclusion

4.1

Culture and values

4.0

Senior management

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Work/Life balance

Safestore has an employee rating of 3.9 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safestore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

228 reviews

1.0

28 May 2026

Don’t bother

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Helping customers with their storage needs

Cons

Poor salary Toxic environment Scripted phone calls Harassing customers with daily phone calls Cleaning toilets

5.0

16 May 2026

Safestore Starter

Sales consultant

Recommend

CEO approval

Business outlook

Pros

The training was very good and I didn’t feel rushed at all, Mani was very helpful and so was the rest of the Bermondsey branch, I was able to become more comfortable with my calls and using the computer system. At first I was nervous however with the help I was able to calm down and feel very welcomed to the team.

Cons

The Safestore academy system was not updated with the course I needed to complete.

2.0

7 May 2026

Good training but limited selling opportunities

Sales advisor

Recommend

CEO approval

Business outlook

Pros

Company are Investors in People, good training opportunities.

Cons

Menial tasks, whilst they provide great training, there is little opportunity to actually 'sell' and it is all based on scripted performance.

Viewing 1 - 3 of 228 Reviews

Jobs at Safestore

Sales Consultant Part Time

Saint Johns Wood, England

GBP 14K - GBP 14K /yr

GBP 28K - GBP 28K /yr

GBP 26K - GBP 26K /yr

(Employer provided)

View job

Sales Consultant

Welwyn Garden City, England

GBP 26K - GBP 26K /yr

(Employer provided)

View job

Store Manager

Welwyn Garden City, England

GBP 31K - GBP 31K /yr

(Employer provided)

View job