Sage Reviews

Updated 5 Aug 2020

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4.2
83%
Recommend to a Friend
95%
Approve of CEO
Sage CEO Steve Hare
Steve Hare
587 Ratings
Pros
  • "Flexible working provides the best work life balance I have experienced anywhere(in 172 reviews)

  • "Great people - Flexibility - Sage Foundation "giving back" - Good benefits package - Fantastic products(in 130 reviews)

Cons
  • "Upper management changes too frequently(in 65 reviews)

  • "This has been done inconspicuously with no official communication from the senior management team(in 43 reviews)

More Pros and Cons
  1. "United Front"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Learning Services Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage full-time for less than a year

    Pros

    Employees First, Customers First, Innovation

    Cons

    Improvement areas - Improve Systems and Operating procedures to enhance and focus on increasing productivity

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  2. COVID-19

    "Sage is Truly a Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage full-time for more than 3 years

    Pros

    Flexible working practices Concerns for colleagues and customers during Covid-19 pandemic - great company who really cares about employees and customers Communication from Senior Management is tremendous, in particular during periods of uncertainty Fabulous collaboration We are told bonuses will be paid in a pandemic!! Incredible!!! Work is challenging and very rewarding, and you really feel like you can make a difference

    Cons

    None that I can think of

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  3. COVID-19

    "A caring company that values its people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Communications Director in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage full-time for less than a year

    Pros

    A purpose-driven organisation with strong values and honest/clear communication from leadership

    Cons

    Our "Always On" working environment can tip the balance between work and home. Can sometimes focus on doing too many things. Prioritisation is important.

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  4. Helpful (2)

    "Empowered to drive change"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage full-time for more than 3 years

    Pros

    Great people, strong vision and exciting plans

    Cons

    Some people have been with the business too long who don't like change.

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  5. Helpful (6)

    "Over worked and under paid"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Payroll Assistant in Sydney
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sage full-time for more than 3 years

    Pros

    My supervisor and manager are really supportive and nice, they put in as many hours as we do and really care

    Cons

    Massively overworked and underpaid for the hours I do. If it wasn't for the people I work with in my team I would have left by now but I would feel like I am letting them down if i did. I don't believe our GM would even know my name or that I work at Sage if he actually ever walked the floor around to where I work.

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    Sage Response

    May 17, 2020Global Talent Brand Manager

    A good work/life balance is an important part of colleague happiness and we encourage everyone to take advantage of their time away. Since we are a global company, local laws and other cultural factors are taken into consideration, but overall we strive to ensure the total reward package is consistent across roles. Thank you for taking time to write a review and as a current colleague, I encourage you to share your feedback through our internal channels to ensure that it will be seen directly by our leadership teams and can be acted upon.

  6. COVID-19
    Helpful (1)

    "Live up to their values"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage full-time for more than a year

    Pros

    Truly believe in the Foundation they have set up - actively encourage you to use your days to support the wider community and match personal charitable donations. Handled COVID19 well overall. Lots of communication such as Town Hall and Corporate Live TV every month. Always busy but friendly overall

    Cons

    Some of the tools are pretty poor overall

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  7. COVID-19
    Helpful (12)

    "Using power and privilege to exploit their staff in the face of a Pandemic"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Programmer in Perth, Western Australia
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Sage full-time

    Pros

    Excellent Coffee machine Friday lunches with colleagues Parking Social functions Flexible working hours

    Cons

    I have worked for sage for over 15 years in the last 5 years the company has become an increasingly toxic work environment. Low morale among teams Very limited product development Limited training. Unrealistic and unattainable goals Hierarchy of control from SLT Pretends to encourage Open communication as long as you only say the ‘right thing’ Ridiculous amount of pointless meetings Too many methods of internal communication resulting in data overload and missed comms. Since the coronavirus staff have been informed that they will not receive any bonuses or pay increases, which is completely understandably and I agree with. However, Sage Australia have also decided to use the pandemic remove the annual leave liability to company. Staff receive 4 weeks annual leave. 1 week must be taken at Christmas. In face of the CoVid-19 staff are being 'forced' to use at least 2 weeks of their Annual leave during the winter months. This has been done inconspicuously with no official communication from the senior management team. Sage needs to start their employees as assets and not liabilities.

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    Sage Response

    April 27, 2020Global Talent Brand Manager

    Thank you for your review. In these uncertain times, it is requiring many companies to make tough decision, and our CEO, Steve Hare has been very clear with the direction of our company – We will continue caring for and supporting our colleagues, and in turn, they are able to continue to care for our customers. I would encourage you to provide your feedback through our internal company survey, “Always Listening” that was recently launched. It is a simple and easy way for our colleagues to provide feedback and enables Sage to know what our colleagues need in “real time” which includes both professional and personal resources and support. Please be well and stay safe!

  8. Helpful (3)

    "A company with good values"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Implementation Consultant in Sydney
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Sage full-time for more than a year

    Pros

    5 days per year to do Voluntary work Good company ethics with respect to giving back Sponsored Invictus Games in Australia Flexible work hours & work from home options

    Cons

    Need more investment in product development Sales is priority / most recognised & rewarded area of business

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  9. Helpful (1)

    "An environment which develops trust and innovation"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialist in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sage full-time for more than a year

    Pros

    Sage offers its employees a platform for them to feel comfortable to jump in, contribute and want to grow.

    Cons

    This is up to your discretion, many people experience different feelings, to different situations. Sage has a lot of processes and is quite work volume heavy, however, the teams are supportive.

  10. Helpful (4)

    "A good company gone bad."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Perth, Western Australia
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sage full-time for more than 8 years

    Pros

    • salary/ wages are reasonable/ above average. • Colleagues I work with directly are friendly/ good to work with. • Flexible working conditions i.e. work from home • "Seemingly" trying to resolve internal issues.

    Cons

    • Under-staffed, under resourced and unreasonable project completion times causing pressures from "SLT" (so-called senior leadership team) that trickles down. This results in a stressful environment. • Focuses on quantity and not quality in the way of projects/ products. • Confused agenda and strategy. • Self-interest/ blame culture - misaligned priorities (in departments and management) mean everyone is looking out for themselves. • Time- wasting (redundant/ irrelevant meetings, admin tasks that are not meaningful) and bureaucracy (segregation in departments/ services not located locally) adds to difficulty in being productive or effective.

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    Sage Response

    January 24, 2020Global Talent Brand Manager

    We really appreciate you taking the time to write a review and from your response we can see that you genuinely care. As you stated, you are a long-time Sage colleague, so thank you for your commitment. I am sorry that you don’t feel the culture change is for the better. We are actively finding new and improved ways to make changes for the better and many of these are a direct result of our colleagues’ feedback thru our various internal channels one of which is the pulse survey.

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