Sagiss Reviews

3.8

63% would recommend to a friend

(15 total reviews)

Karl Springer

73% approve of CEO

73% positive business outlook

Sagiss has an employee rating of 3.8 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sagiss employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

15 reviews
5.0
7 Sept 2023
Recommend
CEO approval
Business outlook

Pros

This place is a goldmine of learning opportunities. You've got some top-notch, experienced technicians leading the way. They offer educational resources to ensure your success. Plus, there's a fantastic culture of collaboration and support all around. They have one of the most robust training programs I have seen out of any company. They will not put you in front of clients unless you are 100% ready and they ease your service desk experience by tiering tickets based on difficulty and training you on each ticket type. Their documentation is also incredibly robust which helps with learning. You can tell they've put in years of work refining their operational procedures; there's a well-defined set of procedures for pretty much everything. Personally, I felt that my voice truly mattered, and our Operations Manager, Jeff Koettel, took action when needed. I can honestly say I don't have a single regret about my time here.

Cons

There were spurts where we were short staffed increasing workload significantly. The compensation and benefits were a bit lacking. While day-to-day operations decisions are collaborative, it does not seem like operations and management are the same page. It is a fairly metrics heavy environment which can be off-putting to some.

avatar
Sagiss Response
2y
Thank you for your feedback. I’m happy to hear that you don’t have any regrets about spending your time with us! And I do wish that staffing – with the right people – was not such a huge problem for small business these days. And thank you for the insights about Operations and Management being on the same page. Despite what we think are our best efforts, there is always room to grow and improve.
5.0
23 Nov 2022

Great place to work

Recommend
CEO approval
Business outlook

Pros

Great team Team lunches Management communication

Cons

sometimes the office is too bright

avatar
Sagiss Response
3y
Thank you for the feedback! We are committed to building a collaborative culture where everyone can share their ideas openly with the company. Team lunches are just one way of bringing everyone together and take a break from work.
3.0
5 Nov 2021

Okay Place To Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They genuinely care about their employees.

Cons

Management can be a bit sexist. Pay is on the low end of the spectrum.

Viewing 1 - 3 of 15 Reviews

Glassdoor has 15 Sagiss reviews submitted anonymously by Sagiss employees. Read employee reviews and ratings on Glassdoor to decide if Sagiss is right for you.