Salesloft Reviews

3.0

36% would recommend to a friend

(647 total reviews)

Steve Cox

36% approve of CEO

28% positive business outlook

Salesloft has an employee rating of 3.0 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Salesloft employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

647 reviews
2.0
11 Oct 2023

On the decline.... Vista Company now. Not what it used to be.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People were great. Unlimited PTO was great. Unique transparency within the company (not anymore).

Cons

Bought by Vista and pushed all of the OGs and cultural focused Leaders out. Now its a completely different company. Silent layoffs? Conflicting direction and lack of communication now. With KP as our CEO (prior to Vista) there was nothing but transparency - good or bad. The company is losing its one of a kind culture so it no longer makes sense to take less pay for a "family" atmosphere. Lack of career opportunities to grow upward. No longer focused on culture and DE&I. No reward for the hard work.

2.0
20 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Salesloft built a pre-Vista reputation for being one of the best places to work in Saas and that was absolutely true: A leading product, incredible culture, strong leadership, good core values, high employee morale, and a healthy business. Among these things, having a leading product and few good leaders are still the case, but the others are absent and represent a new type of Salesloft. I think the "Put customers first" core value is still alive at Salesloft.

Cons

At the very highest level, Vista and Salesloft senior leadership let down their employees and defied their own core values. "Team over self" somehow got flipped into "Self over team". New C-Suite executives were hired only to lay off and manage out existing leaders and install former colleagues from previous companies. Worse yet, those new hires openly blamed existing Salesloft employees as the culprit for bad performance and missed goals while the company had no strategic direction or clear vision. This process was done behind employees' backs and without opportunities to learn and align with new ways of operating. "Bias towards action" turned into "Bias towards blaming, lying, scapegoating, putting employees on PIPs and sowing distrust with teams." Salesloft used to have a way of always doing what was right, and doing it quickly. Not sure what happened there, but it's long gone and now with multiple layoffs and silent RIFs across every team, there aren't enough employees to create the "action" managers demand. "Glass half full" certainly wasn't evident in newly installed leaders who berated employees in front of their teams, set them up to fail, refused to provide guidance/expectations, pushed them over capacity and then disciplined them for not meeting unrealistic timelines. "Focus on results" has become increasingly important in the current environment, but also increasingly impossible due to layoffs and cut budgets, but unrealistic goals. Leaders need to create plans for what - and how - things can realistically be completed without burning employees completely out. Two years ago, I would have told you Salesloft was the best company I ever worked for -- without a second thought. Unfortunately, the Salesloft of today is a different place with different people and very different values. With a return to office, below-average compensation, poor management and toxic culture, I'm not sure why you would want to work at "this" Salesloft.

2.0
12 June 2020
Recommend
CEO approval
Business outlook

Pros

(Before covid) the catered lunches were tasty.

Cons

SalesLoft does a fantastic job of creating the illusion of an amazing culture but when you peel back the layers, it's all smoke and mirrors. - The CEO acts like an authentic, caring guy publicly but he only interacts with certain people while everyone else is invisible to him. At SKO, he blamed it on the people who felt ignored for making assumptions about his aloofness and for not approaching him. - Racial diversity in leadership is non-existent. Then they hired a white guy to give "positivity & inclusion" trainings. It even shocked me and I'm a regular white dude. - There was a huge round of layoffs that caught everyone by surprise because the CEO and other co-founder went out of their way to make everyone feel like our jobs were safe despite missed targets. Those of us who survived the RIF view SalesLoft differently. - Even before covid, quota attainment is low. Here's the deal: there's a huge account issue that no one has been able to solve. There are more reps than "good" accounts. I see people with solid skills work really hard but it isn't always reflected in their numbers. I'm not convinced that the sales engagement category is as hot as they want you to believe. Or quota is too high. Or maybe Outreach is better. Idk but something is off. - Like other reviewers said, you can be an AE somewhere else and make more money. They expect you to be so enamored with the "culture" that it makes up for the low pay. Depends on what motivates you I guess. But only a select few make good money.

avatar
Salesloft Response
6y
Thanks for taking the time to share your frustration. I'm sad this is your experience and appreciate the feedback. I’ll use it to get better I appreciate you bringing up how we discussed my approachability during SKO Q&A. I wish I had delivered my message more effectively. I was trying to share how hard it's been to connect with Lofters as much as I could in the past when we were smaller. It’s a tension. I wanted to encourage everyone to be bold and seek me out. At the same time, I could’ve shared the steps I’ve taken to meet and build relationships with new folks as well. I didn’t mean to put it all on you. As the leader, I go first. I do take every request I receive to connect with anyone on the team. But that’s not enough. I can and will continue to be more proactive in building those bonds and careful not to spend too much time with longer-term team members. On Diversity and Inclusion, when selecting our consultant we vetted over a dozen companies. Buck Davis & Company stood out among all of them. They connected with our culture and core values. Buck’s co-facilitator was a person of color and together they modeled the type of healthy dialogue and navigation of difficult conversations we hoped for our teams. This also enabled them to speak to our white employees about being an ally. When we were considering qualifications, we weighed their team’s race among other key criteria and felt his team’s diversity was ultimately a strength. I can understand how without more context this might send a mixed message or come off as tone deaf. I hope you were able to attend. They've received very positive reviews. On expense reduction, the choice was not one we took lightly. I’m sorry you were blindsided. We aimed to balance the positive news of having plenty of money in the bank (especially compared to many other companies) with the reality of a global pandemic and deciding to adjust financial plans and secure our long-term trajectory and ensure go-forward Lofters has the best opportunity to thrive. My intent was to raise everyone’s awareness without causing unnecessary anxiety. We tried to do this throughout the decision process. I specifically remember myself and Rob saying at All Hands, ‘We wish we could tell you that you won’t be affected by this. Unfortunately we can’t.” It sounds like we could’ve done more of that although I heard a good bit of feedback that others saw it coming. Our intent was to operate with the highest levels of integrity, transparency, empathy, and compassion and share decisions as soon as we had them. Transparency with incomplete information is usually unhelpful. In closing, again, thank you for sharing. Even if anonymous and without being two-way, it helps encourage the dialogue that is so necessary for a healthy team environment. I, and the ELT, are always available to discuss this further. Sincerely, Kyle
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Glassdoor has 710 Salesloft reviews submitted anonymously by Salesloft employees. Read employee reviews and ratings on Glassdoor to decide if Salesloft is right for you.