Does Samaritans pay their employees well?

According to anonymously submitted Glassdoor reviews, Samaritans employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Samaritans. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Samaritans?

69% of Samaritans employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Samaritans 3.8 out of 5 for work life balance, 3.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Samaritans?

Listening Volunteer (8) , Volunteer (8) , Copywriter (3) , Listener (3) , Disability Support Worker (2) , Human Resources Advisor (2) , Marketing (2) , Project Manager (2) , Senior Manager (2) , Volunteer Listener (2)

What are the pros of working at Samaritans according to real employee reviews?

"Great staff (peers and IT staff)." ((in 6 reviews)); "Amazing people, all there to do good!" ((in 5 reviews)); "Empowerment culture, people and mission focused." ((in 3 reviews))

What are the cons of working at Samaritans according to real employee reviews?

"Senior leadership don't trust nor believe staff when these say they are stretched and at capacity." ((in 3 reviews))

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Samaritans

Samaritans Reviews

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3.9

69% would recommend to a friend

(62 total reviews)

49% positive business outlook

Ratings by category

3.8

Culture and values

3.8

Work/Life balance

3.5

Diversity and inclusion

3.3

Senior management

3.1

Compensation and benefits

2.8

Career opportunities

Samaritans has an employee rating of 3.9 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Samaritans employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

62 reviews

2.0

30 Nov 2021

Don't bother

Disability support worker

Recommend

CEO approval

Business outlook

Pros

The pay with the penalties can be good. Great staff (peers and IT staff).

Cons

Management, Payroll and Human Resources are a nightmare!!!!!!! I noticed they keep putting on casuals with no work for them sometimes. High staff turnover.

2.0

21 Aug 2025

Top heavy

Management accountant

Recommend

CEO approval

Business outlook

Pros

Way too top heavy. Management is power hungry. Staff are just a number

Cons

No recognition. Old conditions. Primative workplace

3.0

26 May 2022

Enjoyed working here except for the bullying staff

Disability support worker

Recommend

CEO approval

Business outlook

Pros

Lots of different roles and variety. Lovely clients

Cons

Alot of the staff are abusive and dont treat clients well which makes it hard for the workers who do genuinely care.

Viewing 1 - 3 of 62 Reviews

Jobs at Samaritans

Programme Coordinator

Ewell, England

GBP 28K - GBP 30K /yr

(Employer provided)

View job